I made an order with them for a poster frame a few weeks ago but haven't heard anything from them as to when it would be delivered. I tried contacting them via e-mail over the last week and all have gone unanswered. I tried calling the 800 number both yesterday and today and have gotten the voicemail saying to leave a message and they would get back to you but they haven't gotten back. I also tried calling the toll number but get a recording saying it's out of service. If anybody knows anything I would appreciate the help.