1. Recently I purchased a H/K AVR335 Receiver. Although it was properly packed, I did not get any warranty card with the it. Otherwise I got all the accessories. On enquiring, the dealer told me that the H/K does not provide any separate warranty cards with its receivers and the product is replaced/repaired if it is found to be faulty i.e. warranty is by the word of mouth. Is this correct? Can the users tell me if they got any warranty card along with the operation manual and setup code booklet. 2. The receiver that I got did not have the sticker of the distributor on the carton. The other products that I purchased (JBL Northridge E Series speakers) had the stickers intact. The stickers have the price, date of manufacturing, date of import, country of origin etc. written on them. On enquiring from my dealer, I was told that the receivers are not tagged individually and they are imported in a master carton (each containing a number of receivers) and it is the master carton on which distributor's sticker can be found. I don't know whether this is correct or not. Anyone who has any idea about this, please elaborate. Can anyone also tell me as to how to distinguish an original H/K receiver from a fake look-alike? 3. I am also not able to program the Remote Controller of AVR 335 for my Sony DVD player. Is it normal to have such compatability issues or is there something wrong with the receiver? Here I would like to mention that I have been able to program the remote controller of AVR335 for my Sony T.V. quite easily.