Is anyone going to get the extended warrantee?(XBOX)

Wolf Jenkins

Stunt Coordinator
Joined
Oct 11, 1998
Messages
161
I got my extended through EB. Seemed like a prudent thing to do. My first DC went up in smoke - I'm not sure what the Xbox's reliability will be. It's fantastic so far, but I just don't want to get stuck with a $300 paperweight.
 

Ian C

Stunt Coordinator
Joined
Oct 27, 2000
Messages
190
I bought a two-year job with my Xbox from Best Buy for $39. I always feel like a schmuck when I buy these extended warranties, until I start thinking how stupid I would feel if the product actually did break after warranty period...and with this being Microsoft's first console and only having a 90-day warranty, I figured it was the safe thing to do.
Ian
 

Scott L

Cinematographer
Senior HTF Member
Joined
Feb 29, 2000
Messages
4,457
I didn't buy one and any interest I had in one went down the drain whenever the salesidiot makes me feel guilty and stupid when I tell him/her that I didn't want one in the first place.
"We don't get commssion.... you're taking a big risk in not buying an ESP..." blah blah blah and on and on and on
BS. I've talked to former BB employees and they say the ESP is a big sham. BB decides if the damage was incidental or accidental, and yes, the emlpoyees do get something extra for selling ESPs. It may not be monetary commission, but rather some form of prize or reward from the company.
And last thing I'll rant about this.. Not only does the salesperson try to get me to buy one and acts disgusted when I refuse, but when I go to the checkout counter and get hassled from the cashier about the same thing it's just too much.
Let me decide how to spend my money and be glad I'm buying something from you in the first place.
To those who bought an ESP for their Xbox, it was probably a good choice. But with my experiences with total @*$#@*(@ I made a promise to myself to never buy one from BB.
 

StaceyS

Stunt Coordinator
Joined
Feb 11, 2000
Messages
180
And last thing I'll rant about this.. Not only does the salesperson try to get me to buy one and acts disgusted when I refuse, but when I go to the checkout counter and get hassled from the cashier about the same thing it's just too much.
Yea, I had the exact same thing happen at BB last month when I bought a new 20" for my kitchen. Someone before me had just bought a TV and the guy told them he would give them the ESP for a special price of $29. I then got my TV and he said he would make me the same offer and I said no. He pushed and pushed, but no. I then got to the counter and the cashier also pushed for the same $29 price. Special my butt!
 

AndyVX

Supporting Actor
Joined
Aug 2, 2000
Messages
804
Yea, I hate when they try and push ESP's on you. But when you say 'no' they try to convince you that the product will indeed screw up "for sure".
Bah, whatever. Console's always come with a 90 day warrenty and I've always figured that if it doesn't mess up or start doing weird things in that span chances are that it wont ever do it. During the first 90 days, you'll most likely be putting the system through a lot of use, and if problems are to happen they would show up within this time frame.
Now, if the console does end up messing up after 90 days... well then I guess I'm screwed! But, it's never happened to me before.
Stress test the system during the 90 days, and you'll find out if things are going to go crazy on you.
Andrew
------------------
ICQ# - 119869807
 

Ben Chick

Agent
Joined
Dec 28, 2000
Messages
42
I just purchased a 55" Sharp widescreen TV at BB and opted out of the extended service plan. I am usually a sucker for them, but this time I revolted and man did the a-hole salesman make me feel dumb. He basically called me an idiot after all his "disaster scenarios". I felt extra uncomfortable, but stuck to my guns and completed the transaction without the extended service plan. I had a service plan on my 27" Toshiba from BB and utilized it once and it was a royal pain! To make it simple, I was without a TV for 60 days because the repair shop (in their infinite wisdom) ignored the problem and fixed a part on the set that was not broken. I had a hard time even getting the set taken in. I'm considering 3rd party warranty companies that could handle the set. The manufacturer has one where if it needs repair, service people actually come to the house and fix it. Much better than having it sent away to come back who-knows-when. I've been made aware of other warranty options too that I plan to find out about. I mainly didn't want to give BB any more money than I had to. It looks like I am not the only one who resents BB's hard sale on extended service contracts. I was told there was no benefit for the BB salesman for selling me the warranty. Thanks for making the truth be known. I knew inside I was being lied to. The salesman acted like such a jerk too.
 

Leroy

Second Unit
Joined
Jun 30, 1997
Messages
305
I generally don't, but I think I just might. I suffered the consequences of not buying one for my digital camera, 1 year and 6 months later, POOF!! camera no worky!!

I have, however, bought them for my last 2 RPTV's. I'd hate to have to pay for the replacement of one of the guns.
 

Ben Chick

Agent
Joined
Dec 28, 2000
Messages
42
When I get my TV shipped to me (sunday.. I am soo excited), I will look at the warranty. I really don't like the idea of extending the service contract through Best Buy because of my experience with them. I think a 3rd party-warranty company would be the best option for me. Can someone post links to other warranty companies as well as their recommendations and experiences?
 

Ben Chick

Agent
Joined
Dec 28, 2000
Messages
42
Too bad Wal-Mart doesn't sell 55+" widescreen sets and accept Best Buy gift cards. The Wal-Mart warranty sounds real nice though.
 

Aaron Garman

Second Unit
Joined
Oct 23, 2001
Messages
382
Hello everyone. Take it from me, a former Best Buy employee, NOT to get the service plan on most items. I agree, I've had consoles for years, and I've never had a problem. The fact that they are optical drives worries me a bit, especially with Microsoft because it is a debut product. As for Nintendo, I trust them very much. For your own information too, regular Best Buy product specialists (aka salesmen) don't get ANYTHING for selling a service plan. The only thing I ever got was a pat on the back and the like. However, don't believe the line "no one here works on comission" because supervisors and management get extremely friendly bonus for having their department/store sell so many service plans a month. The prods do all the work, and the superiors get all the spoils of war. I will not buy service plans from them any longer, except on laptops. I did get one on my laptop and I already got a $400 battery replaced FREE! That I see as a good deal. In the meantime, DON'T get that service plan and respect the poor prods that are merely trying to do their job as their superiors demand. However, if you run into the supervisor of the department or manager in a sale, give em hell unless they are actually friendly and nice to you (doubtful from most except a few people I know). Anyhow, good evening.

AJ
 

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