I'm getting a job as a satelite dish installer and yesterday was my first day. So, we get to this guys house, and right off the bat he starts blasting Dish network, talking about all the "morons" that work for them that don't know anything. OK, sure, maybe he had a bad experience, but there was no need for what proceeded. He tells us he wants the dirrectv split, each reciever running to two tvs. The wiring (done by the man who lived there before) was all screwy. We spent over FOUR hours checking cables, to see what went where, and what cables split to what tv's...ect... we didn't charge the guy for extra, even though we should have(extra cable,tons of extra time...blah!) anyway, we check the tvs upstairs, they worked fine, we checked the "slave" tv in the kitchen, fine, and the one in the main room. Let me tell you, he had a brand new widescreen, and surround sound (even though he said he would't run the surround speakers because he didn't know how to hook it up and run wires, and he was listening to ALL his sources in 5channel stereo with three speakers!) So i hook up the Directtv through his VCR, and told him I did so he could record shows. Didn't even touch his DVD player. So, we call Directtv to get it activated, and we give the phone to the guy so he can order programming. I don't know what happened next, but he started YELLING at the opperator! telling her the programming 'SHOULD HAVE BEEN TAKEN CARE OF'" and telling her how disspleased he is with her. what a jerk. So we did our final check,all tv's worked fine, and he signed the paper saying he was happy with our job. Then this morning I'm told to call him because there's been a problem with his stuff. Apparently, his upstairs tv doesn't work, his dvd doesn't work, he cant get "5 channel stereo to sound like it should"(even though he is obviously clueless!)and he's pissed that he has to turn on his vcr to watch directtv. Everything worked when we walked out of the room! some people are morons. He couldn't even turn on his tv, he said he had his wife do it! GGAARRRGGG!