Adam
Stunt Coordinator
- Joined
- Nov 3, 1998
- Messages
- 139
I am disgusted with Best Buy. When I saw all the people here having trouble price matching, I thought to myself, I can't believe it, I never have trouble price matching at BB.
I turned my friend on to the Eckerds ad and he left work early, yesterday to go to BB. He had no trouble. I figured I would have no trouble either. I got there about an hour and a half later. To my surprise they gave me the same story about it not being the same. However, the cashier was totally clueless and said, "They were the only ones to have four disks, Trilogies only have three." I thought, you have got to be kidding. I tried to explain about thier "exclusive 5th disk" but that went right over her head.
Anyway I left it on the counter and went across the street to CC, where I had no problem with a PM. CC will get all my DVD business from now on, I don't care what exclusive bonuses BB has. The point here is with the amount of competition in the electronics business it makes no sense to be so trivial. I wrote a letter to BB to this effect. They won't be the first multi-million dollar electronics store to go belly up in my area. The Wiz, Topps, Crazy Eddie, Druckers, etc... Keep your customers happy and they will come back. I have more than 10 stores where I can buy DVD's within a 2 mile radius. Are they Stupid?
I turned my friend on to the Eckerds ad and he left work early, yesterday to go to BB. He had no trouble. I figured I would have no trouble either. I got there about an hour and a half later. To my surprise they gave me the same story about it not being the same. However, the cashier was totally clueless and said, "They were the only ones to have four disks, Trilogies only have three." I thought, you have got to be kidding. I tried to explain about thier "exclusive 5th disk" but that went right over her head.
Anyway I left it on the counter and went across the street to CC, where I had no problem with a PM. CC will get all my DVD business from now on, I don't care what exclusive bonuses BB has. The point here is with the amount of competition in the electronics business it makes no sense to be so trivial. I wrote a letter to BB to this effect. They won't be the first multi-million dollar electronics store to go belly up in my area. The Wiz, Topps, Crazy Eddie, Druckers, etc... Keep your customers happy and they will come back. I have more than 10 stores where I can buy DVD's within a 2 mile radius. Are they Stupid?