My latest shipment from DVD Empire was a mess. It's not their fault--it was, as always, packed very well--it's Warner's fault. There were 10 DVDs on my order, 5 of them are snappers. The non-snappers are all fine, but every one of the snapper DVDs has issues. All you snapper fan-boys that think the center hubs are so great must not buy many DVDs or must be very lucky. I find floaters in snapper cases all the time. I had 3 floaters in this shipment alone (The Thin Man, A Perfect World and Heartbreak Ridge). The hubs are not damaged at all, but they barely hold the DVD in place. I can pop the DVD off with a minimum amount of pressure without pressing the center button. The other problem is the damned "security" tape. Who's the genius at Warner that though putting tape on cardboard was a good idea? I peel the tape off very carefully and I'm sick and tired of the ink coming off with it. I have 5 brand new Warner DVDs, and every one of them now has a damaged case, thanks to the security tape. Sometimes the tape comes right off, but other times it pulls some of the ink off with it. The worst one I've seen was my copy of "Proof of Life"; the tape pulled the ink of almost completely. I know this has been discussed to death, but I'm sick and tired of paying good money for DVDs, only to have them damaged JUST BY OPENING THEM. So now I have to keep the damaged DVDs, or go through all the trouble of exchanging them via mail.