IDE controller w/ 2 DVD burners problem (1 Viewer)

[Kevin_V]

I'm have a bootup problem. It works but not without a keystroke at bootup.
I’m trying to setup a computer with 2 DVD burners to do data backup & archiving at the office. We got Nero, a SIIG PCI UltraATA 100 IDE controller card and 2 DVD burners. Computer has a DVD/CD reader on the secondary IDE cable from motherboard. The controller card has two 40/80 cables. One cable for each DVD burner. All DVD drives have the jumpers set to cable select. All drivers are set to "DMA if available".
Upon bootup we get message: "Press any key for optional ROM messages". If any key is pressed, we get "Press F1 or F11 for Win2000" message while the card searches for devices than it boots up and everything is operational. When we don't press any key we get the on/off button light blinking red, buzzes & it won't boot. Is it the controller card, DVD burner, DMA, BIOS or something else? Thanks for any & all help.

The following is the abbreviated system info from Nero's InfoTool:

Intel Pentium 4 CPU 3.20GHz 3200 MHz w/ Win2000

Interface Information
---------------------
Adapter 1: Primary IDE Channel
Attached Devices
Description : Master: PLEXTOR DVDR PX-716A
Type : CD-Rom Drive
DMA : Off
Autorun : On

Adapter 2: Secondary IDE Channel
Attached Devices
Description : Master: PLEXTOR DVDR PX-716A
Type : CD-Rom Drive
DMA : Off
Autorun : On

Adapter 3: Primary IDE Channel
Attached Devices
Description : Master: ST380011A
Type : Disk Drive
DMA : On

Adapter 4: Secondary IDE Channel
Attached Devices
Description : Master: LITE-ON COMBO SOHC-4832K
Type : CD-Rom Drive
DMA : On
Autorun : On

Adapter 5: Primary IDE Channel
Attached Devices
None

Adapter 6: Secondary IDE Channel
Attached Devices
None

 

[Diallo B]

In my experience, since you have windows 2000 you have to go through that extra key stroke. the documentation that came with your card should explain your situation. when i got my first controller card i was confused about having to use certain key strokes.

i have a similar setup with windows xp. i do not have to perform any key strokes. but i remember that in my documentation the was some talk about having to hit f1 or f11 if i had win 2000 or earlier.

 

[Duane R]

I'm not too keen on how Win 2000 works, but I know you should enable DMA for those burners. I think I would also change your jumper settings to a master/slave configuration and see what happens.

 

[Diallo B]

i agree with the change of the jumper settings. i have never ever, ever, ever been a fan of cable select.

i thought that dma was the default setting for all ide connections......

 

[Kevin_V]

Thanks for the help.
I have tried the master settings on the burners & there was no change. When I detached the DVD cables, it did automatically search for devices. That points to the DVD burners. I think it's odd that the system info says the DMA is off for both burners. I'll check the DVD setup literature, specically regarding DMA settings.