As far as getting tickets into the hands of the "real fans"... During the '99 - '00 Reunion tour, Bruce Springsteen and the E Street Band sold the first 17 rows (nicknamed the jailbait section) via phones only, with a 2 ticket limit. They were also held at will-call until the evening of the show. You have to show up with your ID and the credit card that placed the order. You got your tickets and had to go directly inside. Worked rather well, as we got "Jail Baits" for the Meadowlands in '99... Bruce also has an unofficial upgrade policy in place. Shortly after the gates open, the "Men in Black" wander around the worst seats in the venue, and "upgrade" fans sitting there into the first 2 rows. Had it happen to me at MCI in '99... For the '03 The Rising Tour, Bruce put into place a General Admission "Pit" at the front to the stage. And to combat scalpers, the "drop" tickets the day of the show, undercutting the scalpers. I got "Pit" tickets the day of the FedEx Field show in DC. Up until 1:40 that afternoon, I was not going to the show. I ended up 10 feet from "The Boss"... During the '02 "Barnstorming" leg of The Rising Tour, the entire floor of the arena's were GA, and the first 300 fans in line got into "The Pit". We were the last ones in "The Pit" during the MCI Center stop in DC in '02. As one side story, back in '85 during the height of "Boss Mania", I had won tickets from a local radio station for the RFK stop in DC. I already had tickets for the show, so we get to the stadium and started to walk around. I saw 2 girls talking to a scalper about buying tickets in the upper level. I walked up and said "Here you go, lower level. Enjoy the show". Needless to say, the scalper wanted to break my neck.