KeithH
Senior HTF Member
- Joined
- Mar 28, 2000
- Messages
- 9,413
Update
My '3800 with the September 2002 build date has performed flawlessly, though I have used it 99.9% of the time for DVD-Audio in the five days I've had it. Still, the possibility of a bad laser assmebly, which would likely manifest itself with DVD-Video discs, not DVD-Audio discs, kept nagging at me. So, I called Crutchfield tech. support again on Saturday, explained the situation with build dates and serial numbers, and urged them to check remaining inventory for newer units (i.e., by the serial number on the outside of the box). Obviously, if they had a newer unit, I would ask to do an exchange. Well, as their stocking department was closed over the weekend, I would have to wait until today for the verdict. I hate waiting!
Well, I got the call from the tech. support rep. at Crutchfield this morning. They located a unit with a 212 serial number (December 2002 build date) among the last four units they had in their warehouse! I staked my claim to it like it was my first-born. (I don't have one of those yet, but you get the idea.) The player shipped today, and I should have it tomorrow. Once it arrives and I am convinced that there are no manufacturing defects, the September 2002 unit goes back.
My '3800 with the September 2002 build date has performed flawlessly, though I have used it 99.9% of the time for DVD-Audio in the five days I've had it. Still, the possibility of a bad laser assmebly, which would likely manifest itself with DVD-Video discs, not DVD-Audio discs, kept nagging at me. So, I called Crutchfield tech. support again on Saturday, explained the situation with build dates and serial numbers, and urged them to check remaining inventory for newer units (i.e., by the serial number on the outside of the box). Obviously, if they had a newer unit, I would ask to do an exchange. Well, as their stocking department was closed over the weekend, I would have to wait until today for the verdict. I hate waiting!
Well, I got the call from the tech. support rep. at Crutchfield this morning. They located a unit with a 212 serial number (December 2002 build date) among the last four units they had in their warehouse! I staked my claim to it like it was my first-born. (I don't have one of those yet, but you get the idea.) The player shipped today, and I should have it tomorrow. Once it arrives and I am convinced that there are no manufacturing defects, the September 2002 unit goes back.