I made an appointment to get my Zenith projector, calibrated and converged, about 2 weeks ago, with a local company by the name of CST. An hour and half before he's supposed to be here I get a call from his secratary asking if I could do this another day, that he was working on something that he needed to finish. When I said no because I had taken the day off from work she then checks with him in the background and comes back and says he just can't do it today. Now I'm out a days pay because he obviously is catering to one of his bigger clients and my simple needs are not his concern. I am damn sure if the situation was reversed and he would have showed up and I wasn't here, I would be recieving a bill for his time. You know I am a fairly reasonable man and if he would have called last night even, I would have understood and could have made arrangements, but this is highly unprofessional. I run a charter airline and I certainly could not do this to my clients. Sorry to vent but I've got some free time on my hands now thanks to this crap. Greg P.S. My father is here right now with the blueprints to his new 8,000 sqf home he's having built, guess his custom installer list just narrowed down by one. There is poetic justice some time.