I can't believe some of the responses in this thread. The guy blows out two $1,000-plus receivers because of a fault in his own speaker cables and we're supposed to blame the dealer and Rotel? I damaged my Rotel pre/pro a few years ago. It was my own fault. I accidentally shorted the unit by moving around speaker cable terminals without powering down the unit. My Rotel dealer fixed it under warranty even though he, and Rotel, didn't have to. It could have easily been me eating the cost of repair.