For 2 days now I haven't been able to make this beta test kit work. I run DSL into my Cisco router. From there, it goes into a Netgear 4 port hub. 2 pc's run into the hub with zero problems. I thought I'd use the last port for my Xbox. Well, when you try to setup your 1st account with "Live", it gives a green on the cables, green on the IP config and green on the DNS resolved. But, it just doesn't ever get past the last part. All I ever get is XBox Live not found. Over and over and over. Said to check back later. Well, after 1 full day on no Live service, I figured something else was wrong. So, call customer service. Well...not all the people there really know what's going on. I got some teen-ish sounding girl that didn't know jack. Said they've been having problems with Netgear hubs, I need Windows 98 or higher, maybe I have a corrupted file on my pc, ect. Just to make Xbox Live work??? I need 98???? Gosh, I didn't know that Live was a winblows based product. Damn, now I KNOW I'm sending it back. Anyhoo, after 20 minutes of non-existing customer service, I figure the hell with the hub, I'll just run it straight into the router. HA!!! As soon as I do that, I can't even get past the 1st step on the Live setup. It says that the cables aren't hooked up right. This is how "easy" it is to setup Live? ...should be a big hit... Anyways; last resort, turn to forum. Any of you guys have an idea what the hell could be the problem? Stick a fork in me; I'm done.