I recently wrote about my troubles in getting my computer to recognize the USB port, so that I can get my MP3 player/writer to be able to download songs from my computer. I have tried calling Panasonics help twice. Everytime they say they are going to call me, but always call when no one is home. They told me they would call Thanksgiving morning. However, I waited until 2pm and they did not call. If someone knows how to get the computer to recognize that it has a usb port so that it will recognize the usb card reader/writer I would be greatful. I have a IBM aptiva, running windows 98. I have followed the instructions with the player to no avail. I have tried installing a generic usb driver, but the computer never recognizes the port. Nothing is working. Somebody please help. I did try the reply posters advice from previous thread, but it did not work. Thank you.