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HTF 502 Bad gateway Errors

Discussion in 'Forum Help and Feedback' started by Johnny Angell, Jun 28, 2018.

  1. Mike Frezon

    Mike Frezon Moderator
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    Oy!
     
  2. Todd Erwin

    Todd Erwin Producer
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    The site just returns a blank page on Chrome, although it runs smoothly on Firefox. Very odd....
    upload_2018-7-13_13-19-19.
     
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  3. Malcolm R

    Malcolm R Executive Producer

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    Yeah, I cannot get to HTF via the homepage on Chrome. I have to go to a specific forum, which seems to open fine.
     
  4. Josh Steinberg

    Josh Steinberg Executive Producer
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    I’ve been getting something similar to Todd. When I try to access the site on Safari on my iPhone, I get that blank page.

    But when I open a “private” browsing window, then I can access the site normally.
     
  5. Todd Erwin

    Todd Erwin Producer
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    What he said....
     
  6. Dave Upton

    Dave Upton Audiophile
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    Sorry for the trouble guys - I am working on this as time permits, despite being on vacation. Our server admin has been unresponsive, so we are also changing server admins. I will keep you posted.
     
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  7. dpippel

    dpippel HTF Premium Member
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    First world problems. Thanks for your efforts Dave!
     
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  8. Carlo Medina

    Carlo Medina Executive Producer

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    Ah cool, just wanted to make sure it wasn't only me. Yeah a no-go on Chrome (latest, Mac OS) and not on my mobile Safari (iPhone X) either. But on Firefox Mac OS it works like a charm.
     
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  9. Malcolm R

    Malcolm R Executive Producer

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    Firefox is now preventing me from connecting to HTF at all due to a security issue. I can still get here with IE.
     
  10. Mike Frezon

    Mike Frezon Moderator
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    Yeah. This.

    I just tried to log onto the forum for the first time today via my usual FireFox and was a no go.

    I'm here now via Chrome. Yuck.
     
  11. Dave Upton

    Dave Upton Audiophile
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    Give it a try now
     
  12. Mike Frezon

    Mike Frezon Moderator
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    Working now, Dave! :thumbsup:

    Thx!
     
  13. Robert Crawford

    Robert Crawford Moderator
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    I still can't get to the homepage with Chrome.
     
  14. Josh Steinberg

    Josh Steinberg Executive Producer
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    I am also unable to view the site on mobile Safari.
     
  15. Rodney

    Rodney Screenwriter
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    This appears to be some permissions issue, as it doesn't work in Chrome or Safari if I am logged in, but if I log out I can get to the homepage and the Weekly Roundup.
     
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  16. Josh Steinberg

    Josh Steinberg Executive Producer
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    Same here!
     
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  17. bmasters9

    bmasters9 Producer

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    And worse, the forum headers are slightly truncated (not just on my computer, but on my phone as well)!

    truncatedforumheader.
     
  18. John Dirk

    John Dirk Cinematographer
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    Same issues but I thought it was only me. I'll watch this thread going forward.
     
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  19. Message #99 of 154 Jul 16, 2018
    Last edited: Jul 16, 2018
    Robert Crawford

    Robert Crawford Moderator
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    Dave Upton,

    Whatever you or somebody did, it's now fixed on my end with Chrome. The same with my iPad and Safari. Thank you very much.:thumbsup:

    Anybody else still having problems?
     
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  20. bmasters9

    bmasters9 Producer

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    Yep-- same truncated forum headers as before.
     

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