I took my out-of-warranty Denon receiver to an authorized service center, and it has been 2 weeks waiting for it to get fixed.
Last week, I was told that it may cost me about $300 to get it fixed, and I told the owner of the repair shop that I will pay that much but nothing more.
So the question is how much longer I have to wait for a repair to be done. I spoke to someone at the shop this morning, and I was told that even though the shop is an authorized service center Denon does not support the shop very well, and it takes very long time to get parts from Denon.
BTW, I was also told to call back on Tuesday afternoon (after 2:00 p.m.) if I really wanted to know what the status of my repair service was. The person said that only the owner of the shop knew this, and any other information related to my receiver. By the way, I placed a $40 non-refundable fee toward the repair of my unit. This $40 will apply to the over all cost of the repair if I decide to go ahead with it.
So how long should I wait before I decide to take the unit without repairing it from the shop? Thanks.
Regard,
orestes
Last week, I was told that it may cost me about $300 to get it fixed, and I told the owner of the repair shop that I will pay that much but nothing more.
So the question is how much longer I have to wait for a repair to be done. I spoke to someone at the shop this morning, and I was told that even though the shop is an authorized service center Denon does not support the shop very well, and it takes very long time to get parts from Denon.
BTW, I was also told to call back on Tuesday afternoon (after 2:00 p.m.) if I really wanted to know what the status of my repair service was. The person said that only the owner of the shop knew this, and any other information related to my receiver. By the way, I placed a $40 non-refundable fee toward the repair of my unit. This $40 will apply to the over all cost of the repair if I decide to go ahead with it.
So how long should I wait before I decide to take the unit without repairing it from the shop? Thanks.
Regard,
orestes