HERO (R3) DTS - Anyone else having problems?

Discussion in 'DVD' started by Bleddyn Williams, Oct 2, 2003.

  1. Bleddyn Williams

    Bleddyn Williams Supporting Actor

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    I just picked up the DTS 2-disc edition from CD Wow. Its a great film, but I had two issues with the disc...

    * The film jumps forward 10 seconds at 49.13. The layer change?

    * When I got to the end, the picture started breaking up into colored blocks.

    Cleaning the disc didn't help. I noticed a dot pattern on the surface of the disc, as if it had been gently splattered with something. It was under the plastic, so I couldn't do anything about it.

    I requested a replacement from CD Wow. As usual, they dispatched it with speed and I received it yesterday. I was disappointed to see the jump at 49 minutes again, which made me believe that a clunky layer change is responsible.

    However, while the credits broke up again (although later than on my first copy) now the opening titles also showed break-up/ pixelization! Spatter was present again on the disc.

    Does anyone else have a copy of the disc, and how was your experience with it? I'm wondering if its worth getting another copy or just living with the first one I received.

    My player is the Malata 996.

    Thanks for any help I get!
     
  2. Tin-Lun Lau

    Tin-Lun Lau Stunt Coordinator

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    my experience with the Edko 2 disc edition was great. i had no problems whatsoever.
     
  3. DeanWalsh

    DeanWalsh Second Unit

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    Ditto no problems here.
     
  4. Anthony Neilson

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    Bleddyn ! I had EXACTLY the same problem, at exactly 49.13 -
    that fight in the ring of sand.
    I also got my disc from CDWow and returned it (and I agree - CDWOW have the best and quickest returns policy I've ever come across )but the replacement did exactly the same thing, at exactly the same point.
    I tried each disc on three machines and only one of them managed to get past that moment. The freeze was still apparent. I didn't get any pixellation at the end but one machine had a bit of trouble accessing the features and showed some pixellation at the disc intro.

    It must be a mastering error at that precise point. Maybe CDWOW's got a bad batch. I gave up after the second disc and just got a refund. I think the film's getting a theatrical release in the UK nextyear, so hopefully a DVD will follow.
     
  5. Bleddyn Williams

    Bleddyn Williams Supporting Actor

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    It seems that some folk who got copies from CD Wow are fine. I've asked for another copy, and if that one's bad too, will probably keep the first one, as its not as bad as the replacement!

    Anthony - I do suspect that the 49 minute hiccup is a layer change. I always jump forward 10 seconds at this point. I had no trouble getting past that point, though.

    This is a nice copy of a great film. I'd really like to get a decent copy.
     
  6. Sam_K

    Sam_K Stunt Coordinator

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    I have no problem with mine.
     
  7. Kyle Tippett

    Kyle Tippett Stunt Coordinator

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    No problems here
     
  8. MikeHughes

    MikeHughes Agent

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  9. Bleddyn Williams

    Bleddyn Williams Supporting Actor

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    I just received my third duff copy from CDwow. I'm returning em all together and getting a refund. I'll try a copy from another vendor with fingers crossed!
     
  10. Todd Terwilliger

    Todd Terwilliger Screenwriter

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    I've had no problems with my copy although I did not purchase mine from CDwow.
     
  11. Ted Todorov

    Ted Todorov Cinematographer

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    No problems: I too have a Malata 996. Got mine from DDDhouse. Beautiful film, BTW.

    Ted
     
  12. Mike-McG

    Mike-McG Extra

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    I have the same problem with mine. CD Wow sent me a very nice email explaining that they did receive a bad batch, but they weren't able to confirm that they've rooted out the problem. The film was so great that I would pay for it again, just to have a properly functioning copy.

    I was able to watch it, but with the layer change problem others have mentioned above.

    For the people who are not having any problems:

    Do you have the 2-Disc Region-3 version?

    Also, did you purchase yours from CD Wow? (n/a to those who've already stated otherwise)
     
  13. Runar_R

    Runar_R Second Unit

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    I got my 2-disc R3 version from cd-wow, and it works just fine. Got in in august. My dvd-player is a pioneer dv-350
     
  14. Anthony Neilson

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    I don't think it's as simple as just being a bad batch.
    Strangely enough, one of the bad discs I got played pretty much ok on the PIONEER DV350 as well. This player also coped with the R3 CITY OF GOD which didn't play on my two players - a PIONEER DV515 and a PANASONIC 575 - both of which were more expensive than the 350 !
    It's definitely a bad pressing but response seems to be player-specific as well. Still wasn't perfect on the 350 but certainly liveable with.
     
  15. MikeHughes

    MikeHughes Agent

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    @Mike-McG: I got my copy of the 2-disc-set from cd-wow.
     
  16. Bleddyn Williams

    Bleddyn Williams Supporting Actor

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    Me again!

    I just received a copy that I bought from DVD Asian (shipped next day, and only took two days to reach me - excellent).

    I've not had a chance to watch the disc all the way through, but the 49 minute hiccup on all my CD Wow copies is finally gone, and I didn't see any break up at the beginning or end titles. Looks good!

    This copy is obviously different from my CD Wow copies - on the front cover, bottom left, there is a notice actually printed on the artwork, proclaiming 2003 DVD-VIDEO EXCELLENCE AWARD. Also the case is a standard two-disc case, with a flap inside for disc 2. All my CD wow copies had a disc inside each side of the case, with the insert stuck in two central plastic "clips."

    It really does look like CD Wow had a bad batch.

    By the way, anyone know how to find those "hidden menus"?
     

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