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Help with Outlook

Discussion in 'Computers' started by SethH, Jun 10, 2005.

  1. SethH

    SethH Cinematographer

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    Hey guys,

    I need some help with Outlook for my work computer. I was setup with a profile when I started the job (last week). Today, middle of the day, I couldn't get in. It's a pw I always use, so I wasn't mis-typing or anything. I get the helpdesk on the phone and he takes control of my comupter remotely. He resets the pw from his end and sets it to a generic pw, but it still won't let him in. Anyway, he never gets in, so he creates a new acct for me. The new acct works great, but I no longer have all my emails. My emails are not backed up on the exchange server because I was told I didn't need to when I set it up since I don't have the ability to check it from home.

    Anyway, the old acct is still on the computer, I just can't get into it b/c of the pw thing. Is there anyway for me to get to the emails in the old acct? I know MS makes it obnoxiously hard to find their files, but is it even possible? I'm am familiar with the .pst file format that are used for Outlook backups, but I don't have backups, I just need to know where the actual Inbox is stored.

    Any help would be GREATLY appreciated.
     
  2. Mike_J_Potter

    Mike_J_Potter Second Unit

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    All the .pst files for outlook local folders are stored in

    C:Documents and Settings%username%Local SettingsApplication DataMicrosoftOutlook. If you can't reimport properly there are recovery programs out there also.
     
  3. Mike LS

    Mike LS Supporting Actor

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    You can go to the location above and just copy the files and back them up that way. There shouldn't be a problem just reinstalling Outlook and copying those backup files into the same directory and restore your data that way.
     

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