HELP! Win XP doesn't recognize my DVD drive...

Discussion in 'Archived Threads 2001-2004' started by Rob Varto, Jan 10, 2002.

  1. Rob Varto

    Rob Varto Supporting Actor

    Joined:
    Mar 5, 2000
    Messages:
    711
    Likes Received:
    0
    Trophy Points:
    0
    I just installed Win XP on my HP Pavillion. It's a PIII 600 with 256 MB RAM. For some reason, I can't get my DVD drive to work and HP claims that they won't be supporting the XP software (nice!![​IMG] )
    Is there a generic driver I could try to use? Any suggestions? Never again for HP!!!![​IMG]
     
  2. Matt DeVillier

    Matt DeVillier Supporting Actor

    Joined:
    Sep 3, 1999
    Messages:
    773
    Likes Received:
    0
    Trophy Points:
    0
    Rob,

    what do you mean by can't get it to work? Is the drive itself not recognized (does it not show up under my computer)? Or is the DVD playback software just not working properly?

    This doesn't sound like a HP-specific problem...
     
  3. Rob Varto

    Rob Varto Supporting Actor

    Joined:
    Mar 5, 2000
    Messages:
    711
    Likes Received:
    0
    Trophy Points:
    0
    The drive has a "?" next to it in the Systems: Device files and the driver is "not installed properly". Since I don't have a driver for the DVD and HP doesn't offer one, what can I do?

    It does open and close, but there is no playback.
     
  4. Chad Ellinger

    Chad Ellinger Second Unit

    Joined:
    Jun 18, 2000
    Messages:
    269
    Likes Received:
    0
    Trophy Points:
    0
    Did you upgrade from an earlier version of Windows or did you reformat and install XP from scratch? If you are comfortable and knowledgable enough about computers, I would highly recommend backing up your data, reformatting your HD and installing XP from scratch. A lot of problems such as the one you describe can be resolved this way.
     
  5. Rob Varto

    Rob Varto Supporting Actor

    Joined:
    Mar 5, 2000
    Messages:
    711
    Likes Received:
    0
    Trophy Points:
    0
    I'll try that. Thanks for your advice.
     
  6. Andrew Pratt

    Andrew Pratt Producer

    Joined:
    Dec 8, 1998
    Messages:
    3,806
    Likes Received:
    0
    Trophy Points:
    0
    you didn't happen to unistall EZ CD did you? Thats a common problem when removing that nasty software
     
  7. Rob Varto

    Rob Varto Supporting Actor

    Joined:
    Mar 5, 2000
    Messages:
    711
    Likes Received:
    0
    Trophy Points:
    0
    Actually, yes I did uninstall EZ CD Creator... what can I do now?
     
  8. Andre F

    Andre F Screenwriter

    Joined:
    Dec 9, 2000
    Messages:
    1,486
    Likes Received:
    2
    Trophy Points:
    0
    The same thing happened when I upgraded (Windows XP) except with a printer. Guess what? I now have a new printer...

    -Andre F
     
  9. Bill Geiger

    Bill Geiger Second Unit

    Joined:
    Feb 8, 2002
    Messages:
    373
    Likes Received:
    0
    Trophy Points:
    0
    I have Win XP on an older XP and my DVD works fine. Just go to HP.com and find your system and do the usual upgrades.
     
  10. Rob Varto

    Rob Varto Supporting Actor

    Joined:
    Mar 5, 2000
    Messages:
    711
    Likes Received:
    0
    Trophy Points:
    0
    My CD-RW and DVD were working fine until I uninstalled EZ CD Creator. No site, not Roxio, not Microsoft or HP offer any solutions to my problem. I don't want to reinstall my OS because of some buggy sofware by Roxio... Damn you Roxio!!
     
  11. Kevin_Graham

    Kevin_Graham Stunt Coordinator

    Joined:
    Mar 1, 2001
    Messages:
    131
    Likes Received:
    0
    Trophy Points:
    0
    A friend of mind upgraded to XP as well with similar problems. His printer and scanner did not function after the upgrade. After hours of research he discovered that there isn't any driver support for XP. He ended up having to uninstall XP.
     
  12. Rob Varto

    Rob Varto Supporting Actor

    Joined:
    Mar 5, 2000
    Messages:
    711
    Likes Received:
    0
    Trophy Points:
    0
    My devices did work and I had a friend give me some good advice. Apparently, there is a "restore" feature in XP that lets you click on a date you want XP to "revert" back to. IT does not remove any files, it just restores your system settings back to the way it was on XX date. Im going to try this later.
     
  13. Matt DeVillier

    Matt DeVillier Supporting Actor

    Joined:
    Sep 3, 1999
    Messages:
    773
    Likes Received:
    0
    Trophy Points:
    0
    Rob,

    try going into device manager and removing your drive, then rebooting.
     
  14. Andrew Pratt

    Andrew Pratt Producer

    Joined:
    Dec 8, 1998
    Messages:
    3,806
    Likes Received:
    0
    Trophy Points:
    0
    I replied to your email but if this occured when you uninstalled EX CD its a known issue with EZCD. Basically it removes some registry keys that are required to find any CDROM, CD burner or DVD drive. I emailed you the fix that I found on roxio's site sometime ago while trying to fix some machines here at work.
     
  15. Rob Varto

    Rob Varto Supporting Actor

    Joined:
    Mar 5, 2000
    Messages:
    711
    Likes Received:
    0
    Trophy Points:
    0
    I did the "remove and reboot" thing... didn't work. Damn you Roxio!!

    Andrew, I'll look for those fixes. Thanks a lot!!
     

Share This Page