HELP: SVS 20-39PCi Not Initializing (1 Viewer)

[Patrick Zapatka]

Hello!

I am hoping that someone from SVS or someone with a similar experience might have the answer this problem...

I currently have an SVS 20-39PCi that will never initialize - there is absolutely no response from the sub when a signal is sent. But, as soon as I unplug the interconnect and plug it back in, it kicks in and works. It will also start working if a sub test tone is set to about +5.0 or so.

I have tried different interconnects and both outputs on my Onkyo 989. Also, the behavior was the same before the upgrade to the new driver. Any ideas? Otherwise, I guess I'll call them soon. I'm just tired of getting up everytime I play something...

Thanks,

Patrick

 

[Willem Vos]

What is your Gain setting on the sub itself?

If it's turned completely to the right it should be getting some signals, provided the receiver is actually sending a signal...
Also, is there an extra (fine)adjustment of the LFE function on your receiver? Maybe it's set too low.

 

[Tim Hoover]

It does sound like the preamp level from your receiver or pre/pro is set too low, as was Willem's second suggestion. I'd try turning that up.

 

[Darrin_R]

Unplugging the interconnect while the sub is plugged in is not a good idea. You could get a rather large surge.

You could alway just leave the sub in the 'ON' position rather than 'Auto'.

 

[Tom Vodhanel]

Hi Patrick,

As mentioned, you generally DON'T want to unplug cables/wiring from any A/V component with that piece of gear powered up.

1)set the subwoofer to always on(not auto on)
2)double check your receiver setup menu to make sure all speakers are set to SMALL, subwoofer set to YES.

Let me know if this helps,

Tom V.
SVS

 

[Luis M]

I know this is getting off the subject but I'll ask anyways. Is it better to leave the sub amp-on all the time?

 

[Patrick Zapatka]

Folks,

Thanks for all the tips. Still no luck, though...

Tom - Yes, those are my settings on the receiver, as well as having the sub crossover set to off (as the reciever is controlling crossover), and volume about four. It is perfectly calibrated to 80 on the SPL meter.

Patrick

 

[Tom Vodhanel]

Hi Patrick,

You have tried setting the ON/AUTO toggle to ON and the subwoofer still won't work with source material---even with ALL speakers set to small in your reciever's speaker setup menu?

It sounds like we need to exchange it for a new one then.

Please contact SVS via email

[email protected]

is fine, and we'll get the new subwoofer out to you asap. Sorry for this initial hiccup with your SVS experience too Patrick.

Tom V.
SVS