Help! My new Panny plasma is driving me nuts! (1 Viewer)

[Paolo DT]

Hello. I was wondering if someone can shed some light on this problem.
I recently bought the new Panasonic 7-series 50" HD plasma display, and in general I am very happy with it.
However, I also bought a DVI input card in order to connect it, via dvi cable, to my new Denon 2910 dvd player.
Now, everything is fine as long as I set the denon to 480i, but when I change the resolution to either 720p or 1080, the image disappears completely form the screen, and I can't seem to do anything to make it work.

I called Panasonic assistance, and they say that I should not use the DVI input card/cable to view a dvd player but only a computer. According to them, the problem would be solved by buying a HDMI card and connecting that way (which I wish they had told me before I bougth the DVI card...) to the HDMI out of the Denon.

Does this make sense? And if it does, then why would Denon put a DVI output on a dvd player if it can't be used properly?
I hope someone here can help me out.
Thanks in advance,
Paolo

 

[Mort Corey]

It's not Denons port that's the problem, it's the DVI input card. I call where I bought the card and see if they will do an exchange (or perhaps they know something that tech support doesn't)

Mort

 

[Howard Clarke]

Paolo,


Here is my opinion on your situation. If Panasonic said that the card is for a computer it is probably DVI-I. The Dennon is most likely DVI-D. Both the have the same connector but I believe they are different pinouts.

Howard