Zak Solo
Agent
- Joined
- Mar 19, 2001
- Messages
- 36
Hi
About 1 year ago I bought a Sony 735 dvd player. It worked brilliantly until about 3 weeks ago. I sent the player back to Techtronics (UK). The player was saying 'No Disc'.
Anyway the player was picked up and 'repaired', I was on holiday when the player was returned. Last sunday evening I returned and popped in a disc. The screen was pink??? Nothing would play except music CD's.
I rang techtronics and told them the player was not working. They told me that because it was now out of warranty I would be charged for any repairs. Surely they had not rectified the fault before they sent the player back to me. Plus I have to pay for sending the player back to them again.
Any suggestions as to next steps would be appreciated. I am at a loss really and have lost all faith in a Company I had a lot of respect for a year ago.
Thanks in anticipation of your help
About 1 year ago I bought a Sony 735 dvd player. It worked brilliantly until about 3 weeks ago. I sent the player back to Techtronics (UK). The player was saying 'No Disc'.
Anyway the player was picked up and 'repaired', I was on holiday when the player was returned. Last sunday evening I returned and popped in a disc. The screen was pink??? Nothing would play except music CD's.
I rang techtronics and told them the player was not working. They told me that because it was now out of warranty I would be charged for any repairs. Surely they had not rectified the fault before they sent the player back to me. Plus I have to pay for sending the player back to them again.
Any suggestions as to next steps would be appreciated. I am at a loss really and have lost all faith in a Company I had a lot of respect for a year ago.
Thanks in anticipation of your help