Dave Falasco
Screenwriter
- Joined
- Oct 2, 2000
- Messages
- 1,185
Hey, all. I was hoping maybe someone could help troubleshoot a problem I am having with my internet connection?
Up until a few days ago, I was using a dial-up connection to my ISP (SNET), and I was consistently plagued with a problem whereby every 5 minutes or so, my connection would freeze up. It wouldn't drop, but it would neither send nor receive anything for anywhere from 40 seconds to a minute or so. Then it would resume activity as normal for another 5 minutes, and then lock up again, etc. (Which made playing Diablo online real fun, let me tell you...
). During these "freeze" periods, my computer seemed to be working fine otherwise; I could open and close applications and perform other functions normally. I therefore attributed the problem to SNET's dial-up servers. I figured maybe they were overburdened and my requests were being queued up or something.
However, this past Friday I got a DSL connection (again, from SNET). And the problem persists. Every five minutes or so, the connection seems to lock up. If I leave it alone, it frees itself after about 45 seconds or so, and if I keep clicking "send", sometimes it kind of jars itself free a little earlier. So it had nothing to do with the dial-up, after all... I tried everything I could to remedy it, I downloaded the latest version of IE, I tried shouting at it, I tried banging it, and I tried both shouting at it and banging it at the same time, but to no avail.
I know I need to get on the horn with tech support at SNET to ultimately resolve this, but from past experience I'm not sure they will be able to solve this kind of problem. Does anyone out there have any clue where the problem might lie? Anyone experienced something similar? Any feedback or advice at all would really be appreciated.
Thanks!
Up until a few days ago, I was using a dial-up connection to my ISP (SNET), and I was consistently plagued with a problem whereby every 5 minutes or so, my connection would freeze up. It wouldn't drop, but it would neither send nor receive anything for anywhere from 40 seconds to a minute or so. Then it would resume activity as normal for another 5 minutes, and then lock up again, etc. (Which made playing Diablo online real fun, let me tell you...
However, this past Friday I got a DSL connection (again, from SNET). And the problem persists. Every five minutes or so, the connection seems to lock up. If I leave it alone, it frees itself after about 45 seconds or so, and if I keep clicking "send", sometimes it kind of jars itself free a little earlier. So it had nothing to do with the dial-up, after all... I tried everything I could to remedy it, I downloaded the latest version of IE, I tried shouting at it, I tried banging it, and I tried both shouting at it and banging it at the same time, but to no avail.
I know I need to get on the horn with tech support at SNET to ultimately resolve this, but from past experience I'm not sure they will be able to solve this kind of problem. Does anyone out there have any clue where the problem might lie? Anyone experienced something similar? Any feedback or advice at all would really be appreciated.
Thanks!