andrew markworthy
Senior HTF Member
- Joined
- Sep 30, 1999
- Messages
- 4,762
I'm fairly naive when it comes to PCs, so please be gentle with me!
I use XP on a machine that's just over a year old and have a broadband connection. Everything was fine until a couple of days ago, when the machine started freezing when I right clicked on a picture on the web and tried to 'Save As'. When I say 'freezing' I mean that the page wouldn't budge without multiple CTRL-ALT-DELETEs. However, the cursor still moved and as far as I know everything else about the computer is fine. I can still copy images by clicking 'copy', going to a folder and clicking 'paste' but this is more laborious. For me, it's not too big an issue because I don't need this facililty much, but my kids use the internet for copying pictures for school projects, etc, and it's going to drive them nuts. I've also noted that the machine is closing the internet pages if I try to download a file such as a music or film clip (no, not *that* sort!).
So far I've tried the help desk of my internet provider and they say there's nothing wrong with the server. I've tried re-loading Internet Explorer and again, no effect. I've looked on Google and found nothing. And of course, wouldn't you just know it, the machine is a couple of months out of guarantee.
Please can anyone make any suggestions?
My hunch is that this is the harbinger of a big breakdown with the computer (I use a computer intensively and generally they have a life expectancy of about 18 months and the early warning sign of collapse is something tiny like this). I've got a backup hard disc and copied everything across just in case. However, for commonsense reasons I'd prefer to keep the same machine if I can!
I use XP on a machine that's just over a year old and have a broadband connection. Everything was fine until a couple of days ago, when the machine started freezing when I right clicked on a picture on the web and tried to 'Save As'. When I say 'freezing' I mean that the page wouldn't budge without multiple CTRL-ALT-DELETEs. However, the cursor still moved and as far as I know everything else about the computer is fine. I can still copy images by clicking 'copy', going to a folder and clicking 'paste' but this is more laborious. For me, it's not too big an issue because I don't need this facililty much, but my kids use the internet for copying pictures for school projects, etc, and it's going to drive them nuts. I've also noted that the machine is closing the internet pages if I try to download a file such as a music or film clip (no, not *that* sort!).
So far I've tried the help desk of my internet provider and they say there's nothing wrong with the server. I've tried re-loading Internet Explorer and again, no effect. I've looked on Google and found nothing. And of course, wouldn't you just know it, the machine is a couple of months out of guarantee.
Please can anyone make any suggestions?
My hunch is that this is the harbinger of a big breakdown with the computer (I use a computer intensively and generally they have a life expectancy of about 18 months and the early warning sign of collapse is something tiny like this). I've got a backup hard disc and copied everything across just in case. However, for commonsense reasons I'd prefer to keep the same machine if I can!