I am just curious if anyone has dealt with them for warranty issues. I purchased an SR5200 last august and it didn't work. So I contacted them, and they were nice enough about it. They said that they would have UPS come pick it up and ship it to service wide tech. UPS either never came, or I missed them, so I took it to UPs and paid to have it shipped. (AC4L said they would pay shipping for any warranty work) Well, I got it back after some delay dealing with no name attached to it and it still didn't work correctly. The left main didn't work. Everything else worked fine. I called them and told them about it, and explained that I had been without a reciever for so long that I would just run the front channels through my kenwood reciever and not worry about getting it worked on for a few weeks. Well, I put it off until now. When I called them they told me to contact Marantz, so I did. They told me to take it to an approved local shop. They told me that they haven't doen marantz service for several years. So I called AC4L back, they again told me to get a hold of Marantz. Marantz sent me to talk to Service Wide tech, and they in turn told me to ship it to them. I called AC4L back and they said that it is my responsiblity to ship it now. Do I have a legitimate gripe that they should pay shipping since it was a part of the original deal and it has never actually worked properly? BTW, it is noted in their customer log that the unit didn't work when I got it back the first time. Sorry for the long post, I am just not happy with paying shipping for a defective unit twice, when I was told I didn't have to pay it at all up front.