Greenish color help

Discussion in 'Displays' started by Dan_asdf, Aug 11, 2004.

  1. Dan_asdf

    Dan_asdf Agent

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    I have a 60" Phillips 9502 and often times when I'm watching a program or a movie with a lot of dark or night scenes there is a green hint to a lot of the picture that should be black.
    Examples would be episodes of Angel, or Buffy the Vampire Slayer, or the movie Underworld.
    It just seems more evident in those expamles because there tends to be more night scenes.
    Any help is appreciated.
    Dan
     
  2. ChrisWiggles

    ChrisWiggles Producer

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    Google returned no information on this set. You have the # right, and also provide what kind of TV it is?

    If it's a CRT RPTV, then it just sounds like a grayscale problem, you need to get that calibrated.
     
  3. Dan_asdf

    Dan_asdf Agent

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    The model number is 60pp9502, I bought it from J&R.com.
    It's a widescreen HDTV RPTV. Looks identical to the 60pp9352, but has DVI.
     
  4. ChrisWiggles

    ChrisWiggles Producer

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    google tells me it's CRT-based. Probably a grayscale problem.
     
  5. Dan_asdf

    Dan_asdf Agent

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    Thanks for the info.
    I'm having a warranty guy come out tomorrow. Is that something he can take care of?
     
  6. ChrisWiggles

    ChrisWiggles Producer

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    Warranty guys can be idiots from the local shop or chain store, to guys who actually know what they're doing. Hopefully it's someone who knows their stuff, because it shouldn't be a big deal if it is just a grayscale tracking problem. He should have to use a colorimiter and set g2 levels most likely, not difficult for someone who know's what they're doing. But for a worker-monkey helper guy, well... who knows..... [​IMG]
     
  7. John S

    John S Producer

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    Greenish huh? I have a similar set. (Philips), how are you feeding the video? I only ask becuase I see this complaint a fair amount using DVI connections and not just with Philips sets.

    Calibration is always best though for sure, no matter what.
     
  8. Dan_asdf

    Dan_asdf Agent

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    Thanks for the info, now I know what to look for and ask when this dude shows up in the morning.

    I'm using DVI from my zenith sat520 DirectTv receiver going into one of my HD inputs, and component video from my Samsung pro-scan DVD into the other HD input. The thing is, the problem is the same with both inputs.
     
  9. Dan_asdf

    Dan_asdf Agent

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    Just an update,
    The warranty guy came out and found some error codes in what I assume was the service menu, and said he would be ordering some parts to fix the problem. Guess I'll have to wait and see if he knows what he's talking about.
     

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