DavidBL
Stunt Coordinator
- Joined
- Apr 19, 2002
- Messages
- 204
Hi HTF computer friends,
I had some relatives in town last week who used my PC and got it infected with all sorts of crud that caused random pop-ups and other adware nasties to take place. I downloaded a tool call SuperSpywareRemove (or something like that) and managed to clean up everything except for one annoyance that is not detected by my Symantec AV or any spyware util I've tried.
The problem is that after doing a Google search and getting the results page, any search return links I click on get redirected to some other irrelevant page. If I click "back" and retry several times, I eventually get to where I wanted to go.
After Googling the Google redirect virus, I discovered that there are several Google hijack issues out there that most apps don't detect, and that the basic procedure for cleaning it out is as follows:
1. Run "Hijackthis!" and post the output to a computer forum.
2. Someone with more computer smarts than me identifies which registry entries, files, etc., are causing the problem and provides instructions on how to remove them.
3. Follow the instructions and then post another "Hijackthis!" log.
4. The smart person from part 2 verifies that the log is now clean.
Rather than joining some new computer forum, I'm wondering if anyone here has any experience with diagnosis and removal of this type of problem and would be willing to work with me via email to get it resolved? The infected computer runs XP Media Center SP1. (when I tried to upgrade to SP2 it broke the drivers that view and capture live TV, which is one of the primary uses for this computer-- but I keep the AV software updated and never had a problem until my guest hosed it up).
Thanks,
David
I had some relatives in town last week who used my PC and got it infected with all sorts of crud that caused random pop-ups and other adware nasties to take place. I downloaded a tool call SuperSpywareRemove (or something like that) and managed to clean up everything except for one annoyance that is not detected by my Symantec AV or any spyware util I've tried.
The problem is that after doing a Google search and getting the results page, any search return links I click on get redirected to some other irrelevant page. If I click "back" and retry several times, I eventually get to where I wanted to go.
After Googling the Google redirect virus, I discovered that there are several Google hijack issues out there that most apps don't detect, and that the basic procedure for cleaning it out is as follows:
1. Run "Hijackthis!" and post the output to a computer forum.
2. Someone with more computer smarts than me identifies which registry entries, files, etc., are causing the problem and provides instructions on how to remove them.
3. Follow the instructions and then post another "Hijackthis!" log.
4. The smart person from part 2 verifies that the log is now clean.
Rather than joining some new computer forum, I'm wondering if anyone here has any experience with diagnosis and removal of this type of problem and would be willing to work with me via email to get it resolved? The infected computer runs XP Media Center SP1. (when I tried to upgrade to SP2 it broke the drivers that view and capture live TV, which is one of the primary uses for this computer-- but I keep the AV software updated and never had a problem until my guest hosed it up).
Thanks,
David