Not sure if this would go here, sorry if it does not. OK.... here is the page in question: http://www.bestbuy.com/mandm/Product...ic&ST=11161569 This is for David Bowie's album "Heathen" on SACD. As you can see the price is $5.99... Very low for a(n) SACD. I questioned this via e-mail and a phone call. Phone call said I ordered 2 SACDs Here are the e-mails I been "bouncing" back and fourth with BestBuy.com Customer Service: (1 Me)Comments: HI, I just rechecked my order and now I'm a bit confused. I need to make sure what I ordered is what was described on the web page I ordered from. I ordered 2 SACDs. The product description was of SACD but on the page it also said cassette. I need to know what I ordered. Thanks, Damian (2 Them) Subject: Re: CC Order Status Damian, Thank you for contacting Best Buy about the status of your order. We appreciate your concern about your order. There appears to be conflicting information regarding this item. We will be researching this to see what is the correct information. The price of $5.99 leads me to believe it is a cassette. At this time, we can still cancel the order, please inform us as soon as possible if you want to cancel. Once an order starts to process or is shipped we cannot cancel the order. You can check the website for the David Bowie - Heathen (Limited Edition) (Special Packaging) CD. Go to link, http://www.bestbuy.com/mandm/Product...11163088&m=254 To determine when to expect an order, we encourage you to use the chart located online at http://www.bestbuy.com/infoCenter/Ge...Q/index.asp#5. Thank you for sharing your comments with Best Buy. Please do not hesitate to contact us with additional questions or concerns. Best wishes from Best Buy, the Customer Care Team (3 Me) Subject: RE: CC Order Status Thank Your for the reply, I don't want to cancel the order if it is the SACD. That's what I want. If it's the tape I don't want it. I won't change the order unless I find out for sure what it is. Can you tell me EXACTLY what I ordered? When I find that out I'll decide what to do. Thanks, Damian (4 Them) Subject: Re: RE: CC Order Status Damian, Thank you for contacting Best Buy about the format of Heathen. We appreciate your concern about not receiving the cassette. To give you a complete and accurate response, a little research is necessary. One of our representatives is tracking this down and will be getting back to you shortly. If you need to contact us for an update, please reply to this e-mail and include your case number 3535541 in the subject line. Have you seen our latest Hot Deals? For everything from notebooks and desktops to music and movies, find hot values on the products you need. To make sure you are up on the latest specials at BestBuy.com, just go to http://www.bestbuy.com/HotDeals/index.asp New offers are added constantly, so be sure to check and re-check our exciting Hot Deals. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve your issue. Please do not hesitate to contact us with additional questions or concerns. Best wishes from Best Buy, the Customer Care Team (5 ME) Subject: RE: RE: CC Order Status Any Updates? (6 Them) Subject: Re: RE: RE: CC Order Status Damian, We appreciate your concern about Heathen. To give you a complete and accurate response, one of our representatives is tracking this down and will be getting back to you shortly. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve your issue. Please do not hesitate to contact us with additional questions or concerns. Best wishes from Best Buy, the Customer Care Team (7 Me) Hi again, You have the SACD description (and picture) with the cassette price on one page. The Dig pack (limited edition) release with the standard CD price on another. And another Dig pack description with the SACD price on another page. That's the problem. If you do a site search for "Heathen" by David Bowie (compare the pages) you will see what I mean. I found out the problem by just looking at the WebPages. I appreciate your looking into this but I, as the consumer, should not have to do this kind of sleuthing for a product I ordered. Your webmaster confused the descriptions and prices on these pages. I should not have to wait long for a resolution on such a simple mistake on your end. Please "track this down" and resolve it as soon as possible. Thanks you for your time, Damian Here is the Big Laugh: (8 them) Thank you for shopping at BestBuy.com! Unfortunately, the following item(s) are still unavailable to be shipped, but we hope to be able to ship this item(s) to you soon. If you prefer to cancel this item from your order, please contact our Customer Care representatives at [email protected] or call our Online Store help center toll-free at 1-888-BESTBUY (1-888-237-8289). We apologize for any inconvenience this may cause. Not ANY of the pages in question said its backordered... all state they ship in 2-3 days. I thought it was funny.