Technically, if you answer your reason for return as "didn't like the item" or some such thing, they will charge for return shipping. My returns have been for defective or damaged items, except in one instance. I purchased a necklace for my wife, and what showed up looked really ugly -- the pendant was much bigger than it appeared in the picture. I returned that with a reason of something like "not what I expected" and was not required to pay return shipping. Amazon now has a no questions asked policy for returning clothes, so you can return something at their cost if you do not like what you receive.