Free DVD Rattler - Can I Exchange It?

Discussion in 'Archived Threads 2001-2004' started by Denward, Nov 16, 2001.

  1. Denward

    Denward Supporting Actor

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    I just got my free Jungle Book DVD in the mail from the Snow White free DVD offer. It's a rattler (i.e. the disk has come off the clips that hold it in the case). I haven't removed the shrink wrap. What would be my best course of action for getting this replaced?
     
  2. Scott Weinberg

    Scott Weinberg Lead Actor

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    My advice would be to explain the situation to someone at local Disney outlet store. If you don't have one of those, try Best Buy. Of course you could try to contact Disney online and ask them to ship you another one...but that seems like kind of a headache for a broken case.
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    Scott Weinberg
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  3. Ken Seeber

    Ken Seeber Supporting Actor

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  4. Denward

    Denward Supporting Actor

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    I'm sure the disc is all scratched up. I think I will take it into the local Disney store and ask them for a replacement. Since it still shrink-wrapped, they can't blame it on me. I'll have to call first to see if they have it in stock. Thanks for the suggestion.
     

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