Since Downloading from MyProfiler is disabled in version 2.0, Intervocative has made it availiable through their website. Go to DVDProfiler.com, click on "My Profiler" from the side bar on the left, and click on "my collection" in the submenu that opens up. Login with your Profiler username and password, and click on Download Backup. The site will convert your online collection into a backup file (which includes personalizations such as purchase date and ratings) which can then be loaded through the Restore Database function in the program itself. Thanks for doing this InterVocative! Total lifesaver!