Firmware update to my Pioneer DV -563 didn't help (1 Viewer)

[JimIroc]

I had the firmware update done to my Pioneer DV-563 dvd audio/sacd player over the weekend, and much to my surprise, my Steeley Dan and David Sanborn DVDAs still have no audio. When the repair center gave me the unit back, they said that everything checked out ok, so I'm guessing that the new firmware just didn't solve the problem.

I was under the understanding from reading the forums that a firmware update fixed these DVDA issues, especially with the Steeley Dan stuff. What do I do next? Do I contact Pioneer directly to see if they will replace my unit?

 

[Brian L]

I would definitely head back to the service center with my DVD-As in hand. Assuming you can actually speak to someone with a brain, I would show them that the fix did not work.

There were lots of reports from users that had this done without issue...I would be suspicious that they did not do something right.

BGL

 

[Paul.S]

Bump.

Jim, what happened/how'd the story end?

-p