So far nothing has been fixed.The best thing to do is to compile a list and send it to [email protected]
I had originally contacted Vudu about those three earlier this week.None of the issues that I emailed to them have been fixed by VUDU
So far nothing has been fixed.
I had originally contacted Vudu about those three earlier this week.
I had a support ticket open with them for over a year regarding an incorrect item they shipped to me as part of their old Disc + Digital program. The last update was that it was being escalated to the next level. After over a year, they just closed the ticket without doing anything.I'm sure they'll fix this just as quickly as they've fixed my James Bond issue.
With the whole "new licensing issue" now may be a good time to bring it up again....I had a support ticket open with them for over a year regarding an incorrect item they shipped to me as part of their old Disc + Digital program. The last update was that it was being escalated to the next level. After over a year, they just closed the ticket without doing anything.
Vudu's customer service makes the cable and airline industries look good in comparison.
Not in my particular case. They shipped me a DVD instead of a BD via Walmart when they had their Digital + Disc program -- it was a long story. I ended up getting my money back by filing a complaint with my credit card company because Vudu was no help.With the whole "new licensing issue" now may be a good time to bring it up again....
I wouldn't be too sure about that. It might say it's HDX, but I have a feeling playback will show it's still in SD. They don't even have that movie in HDX. Its one of my many Vudu titles that lists as HDX, but still playback in SD.Looks like Magnificent Ambersons finally got bumped up to HDX on Vudu.
My copy of Across the Universe, which had already been 4K on iTunes/AppleTV, upgraded to UHD in Vudu today.So far nothing has been fixed.
I'm hoping the Fox and Warner titles upgrade soon.My copy of Across the Universe, which had already been 4K on iTunes/AppleTV, upgraded to UHD in Vudu today.
I'm having a similar issue with Leon: The Professional (the official name of the extended cut). Vudu shows I own the UHD, shows the UHD should playback in 4K only, but plays in HDX. When I go to select the resolution I want to watch, only HDX and SD are available.I wouldn't be too sure about that. It might say it's HDX, but I have a feeling playback will show it's still in SD. They don't even have that movie in HDX. Its one of my many Vudu titles that lists as HDX, but still playback in SD.
Check out your Great Locomotive Chase now. All the titles Vudu had changed my status to “HDX owned” are finally actually playing back in HDX now. So my original speculation that Vudu was preparing to transition those titles to HDX was correct.Those Vudu titles are currently only available in SD on Vudu. Hell, the Vudu site doesn't even list Bon Voyage! as available in any format including SD. The Great Locomotive Chase is only available in SD on Vudu. Also, The Thin Man is another of my titles that is only available in SD, though, it's listed as me owning it in HDX.
Check out your Great Locomotive Chase now. All the titles Vudu had changed my status to “HDX owned” are finally actually playing back in HDX now. So my original speculation that Vudu was preparing to transition those titles to HDX was correct.
Yeah, only one of my 39 titles has been corrected now which is "Stage Door".None of my issues have been corrected yet, other than those I reported as fixed on 8/9.
Great Locomotive Chase is playing in widescreen HDX for me, strange that it’s still SD for you…Yeah, only one of my 39 titles has been corrected now which is "Stage Door".
Which device?LOL can’t buy in app any more. Good luck With that