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Epson 5040 having trouble recognizing HDR Blu-rays

Discussion in 'Displays' started by Hal Masonberg, Jan 9, 2018.

  1. Hal Masonberg

    Jan 20, 1999
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    los angeles
    Real Name:
    Hal Masonberg
    Not sure if this problem has been mentioned before, but my 5040UB seems to suddenly be having a problem recognizing HDR signals from my Sony X800 4K Blu-ray player. The projector has worked flawlessly for months, now all of a sudden when I put a 4K HDR disc in, the Epson reads it as SDR. Sometimes I have to eject and reload the disc 3, 4 or 5 times before the Epson recognizes the HDR signal. I thought maybe it was the Sony (still might be), but if I turn off the Epson and turn it back on, it instantly recognizes that the disc is HDR.

    Anyone have any thoughts on why this is suddenly happening and what I might do about it?

    Thanks in advance.

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