I am looking to purchase a receiver on eCost.com. Although it's a great deal, I don't know how reputable the company is. I am being extremely cautious because it's an "open box" item (their definition of an "open box item" is just that-not a refurb.). In surfing their site and reading all the legalities, their return policy states that they do not give Money Back Guarantees... You can see why I need help and am hesitant for this purchase. Please, if any of you have dealt with eCost.com before, I need feedback. How was your expirience shopping with them? Another note: The receiver is an H&K. I called H&K and they told me that eCost.com is not an authorized dealer. I called eCost and the claim that they are...little scetchy but man, what a great price! Thanks in advance.