I hadn't had a need to download new movies for awhile into the list to add to my DVD collection. (Took a hiatus in buying until I got some gift certificates recently.) I've tried for two days now, and can't ever get the DVD Profiler online list to refresh - I keep getting a timed out error messsage, and no download even starts. Has something changed at DVD Profiler? There must be some bug that can be fixed or change to the download procedure that will "cure" this otherwise, I won't be able to update or keep my collection current. Thanks.