I suppose I should have posted this inquiry first, but... I recently placed an order with DVD Mode, a Canadian e-tailer, about a week and a half ago. I received an order confirmation email almost immediately, and my Visa card was charged also almost immediately, but the shipping confirmation email they say to expect hasn't come (supposedly the "item usually ships in 24 hours" etc.). I've tried contacting them via two different emails addys, but have yet to get any kind of response days later, which is the thing that's really concerning me. If it weren't so expensive to call them (they have no 800#), I'd certainly do so. So, I'm wondering if anyone here has had any experience with these people.