DVD Mode: Anyone have any experience with them?

Discussion in 'Archived Threads 2001-2004' started by Pete L, Jan 6, 2003.

  1. Pete L

    Pete L Agent

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    I suppose I should have posted this inquiry first, but...
    I recently placed an order with DVD Mode, a Canadian e-tailer, about a week and a half ago. I received an order confirmation email almost immediately, and my Visa card was charged also almost immediately, but the shipping confirmation email they say to expect hasn't come (supposedly the "item usually ships in 24 hours" etc.). I've tried contacting them via two different emails addys, but have yet to get any kind of response days later, which is the thing that's really concerning me. If it weren't so expensive to call them (they have no 800#), I'd certainly do so.
    So, I'm wondering if anyone here has had any experience with these people.
     
  2. Elizabeth S

    Elizabeth S Producer

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    Elizabeth S
    I've placed one order with them and was very pleased. The 2 items in my order shipped out promptly with the free shipping. It's been a while, but as I recall, an order confirmation e-mail was received promptly, as well as the follow-up shipping confirmation.

    I'd certainly order from them again if only they had a better selection.
     
  3. Pete L

    Pete L Agent

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    Thanks Elizabeth.

    They finally did reply to my emails, to say that the item was on back order.
     

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