DVD Express has cancelled the $0.75 Mad Max orders

Discussion in 'Archived Threads 2001-2004' started by Joe McCabe, Oct 29, 2001.

  1. Joe McCabe

    Joe McCabe Second Unit

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    I just recieved an email from DVD Express informing me that the preorder price for Mad Max SE was a mistake and will be cancelled.
    So those of you who also tried to get it at this price should be notified also.
    Oh well, I tried! [​IMG]
    [Edited last by Joe McCabe on October 29, 2001 at 02:15 PM]
     
  2. alan halvorson

    alan halvorson Cinematographer

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    Yeah, got the e-mail also. No big deal. My question is: why did it take so long for Dvd Express to send it? A little lax there.
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    They're coming to take me away, ho-ho, hee-hee, ha-haaa To the funny farm. Where life is beautiful all the time and I'll be happy to see those nice young men in their clean white coats and they're coming to take me away, ha-haaa!!!!!
    - Napoleon XIV
     
  3. Jeff Swindoll

    Jeff Swindoll Supporting Actor

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    Ditto here, like I thought they'd honor it anyway [​IMG]. Cheers.
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    I didnt play Dungeons and Dragons all those years and not learn something about courage.
    --Bernie Faulkner
     
  4. Peter Rohlfs

    Peter Rohlfs Stunt Coordinator

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    Cancelled mine also.
    I concur with what was said.
    I thought maybe they were trying to generate a buzz since they've come back from being bankrupt. Well, if that was the goal, they succeeded. Not honoring the price and offering nothing in return certainly will generate a lot of talk.
    Peter
     
  5. Darrel McBane

    Darrel McBane Second Unit

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    Add me to the list.
    I'm also surprised that no coupon or discount was offered for their mistake.
    In the State of Washington. If you advertise a price it will be sold to the customer for that price.
    I did read the policy info on the web site and they have the right under "their" rules to cancel.
    But, I also have the right to remember! [​IMG]
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    Enjoy the Toys!
     
  6. Justin Lane

    Justin Lane Cinematographer

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    I did not think this order would go through, nor did I expect Express to handle this situation in a timely manner either. I figured I would give them another chance just because the price was so good, but they lost my business for good awhile ago with their shaddy service.
    J
     
  7. barry

    barry Agent

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    They cancelled my copy also in a very untimely manner.
    No discount or anything... So they have succeeded in throwing away my business.
    Would anyone like to make predications on how long this reborn company will stay afloat?
     
  8. Tomoko Noguchi

    Tomoko Noguchi Second Unit

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    Isn't this reaction a little harsh?
     
  9. Jeff Swindoll

    Jeff Swindoll Supporting Actor

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    Tomoko,
    I agree with that statement. If I were in the DVD selling business, I'd sure try and find a way NOT to send out 75 cent mispriced DVDs [​IMG]. I ordered one copy knowing full well that I'd never see it for 75cents, but thought that it wouldnt hurt anything to try. I would however agree that it took them an very long time to decide what they were going to do about this situation and that wont sit well with some people.
    I recently ordered a title from their bargain basement list and was pleasently surprised at the speed at which my order was fulfilled.
    Cheers.
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    I didnt play Dungeons and Dragons all those years and not learn something about courage.
    --Bernie Faulkner
    [Edited last by Jeff Swindoll on October 29, 2001 at 08:19 PM]
     
  10. Seth T

    Seth T Stunt Coordinator

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    I agree with you guys. I didn't really expect to see it at that price either. Nothing ventured, nothing gained.
    I've spent upwards of $800-$1000 with DVDExpress over the last 3 years. Out of all those DVDs, I've only had one bad one, which was due to a broken case centerpiece which allowed the DVD to rattle around and get scratched. They swapped it for a new one quickly and painlessly.
    I got a buttload of Post-Its, a balsa wood glider, and a T-Shirt when I ordered From the Earth to the Moon.
    I was saddened when they stopped updating anything or shipping orders. Figured they went under because of all the freebies. [​IMG]
    At least Amazon has fairly similar pricing. The only thing I don't care for is how long their standard shipping takes to get here. I mean, Terminator: SE three days after the release date? Comon guys...ship early so it gets there on time.
    -Seth
     
  11. Scott Weinberg

    Scott Weinberg Lead Actor

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    C'mon now. When we "purchased" this title for 75 cents (yes, myself included) we all knew deep down that it was a simple error.
    We hoped they'd still honor the price, even though doing so would lose them a lot of cash. (The 0.75 Mad Max SE "sale" was even announced at dvdpricesearch.com!)
    We hoped that after the mistake was fixed that maybe we'd be offered a discount or gift certificate or something. Apparently that's not the case.
    If you dislike the site due to service problems and the like, I definitely agree that you shouldn't give them your business. But damning a retailer for NOT giving us "something for nothing" seems a bit harsh.
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    Scott Weinberg
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    http://www.ofcs.org
     
  12. george kaplan

    george kaplan Executive Producer

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    I didn't order this, so it's no skin off my nose, but if I ran DVD Express and was trying to attract a customer base, and I made a mistake that I couldn't honor, I'd at least reach out to these people somehow. $1 off the price everyone pays? Some sort of a coupon? Cmon, the fact that they can't afford to sell them for 75 cents doesn't mean they can't afford to do something.
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    13-time NBA world champion Lakers: 1949, 1950, 1952, 1953, 1954, 1972, 1980, 1982, 1985, 1987, 1988, 2000, 2001
     

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