DVD Empire Help

Discussion in 'After Hours Lounge (Off Topic)' started by Lyle H., May 2, 2004.

  1. Lyle H.

    Lyle H. Stunt Coordinator

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    Hey, I just placed an order with DVD Empire (I created a new account). I preordered Warner's upcoming Marx Brothers Collection (Which comes out this Tuesday) and did UPS Overnight shipping. Are they closed on Sundays? I didn't get a confirmation email confirming my purchase, but my order reciept is available on their website. I know UPS only operates Mon-Fri, and that's the only kind of shipping DVD Empire offers, so will I not get a confirmation until tomorrow (Monday)? Thanks a lot.

    Lyle
     
  2. Glenn Overholt

    Glenn Overholt Producer

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    No, and like you said, even if they were open they wouldn't be able to ship it out. Don't Panic! They really very good with this.

    Glenn
     
  3. Lyle H.

    Lyle H. Stunt Coordinator

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    Thanks, Glenn. I am very nuerotic whilst ordering online. I'm sure everything will be fine.
     
  4. Jeff_HR

    Jeff_HR Producer

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    That's not entirely correct. They offer shipping by the USPS, but I would not recommend it as it is not insured.

    I've bought most of my 1100+ DVDs from them & I can add my recommendation. Their pre-order system is tops!!!!

    PS - I'm betting this will be moved to "Retail and Wholesale Venders Feedback".
     
  5. Lyle H.

    Lyle H. Stunt Coordinator

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    Thanks aswell, Jeff.
     
  6. Randy_M

    Randy_M Supporting Actor

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    Personally, I've ordered most of my 500+ titles from Empire using USPS, and have never been disappointed.

    I wouldn't trust UPS to ship dogpoop. YMMV.

    Cheers
     
  7. MicheleP

    MicheleP Auditioning

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    Ive ordered from Amazon.com and DVDempire.com using USPS. Ive never seen any of my orders get lost in the mail. What angers me about UPS is that if you're not at home when they deliver it, is that they take it back to their holding station or whatever. If you work certain hours when UPS delivers your up a creek and have to drive to their holding facility to pick it up. If you use USPS free shipping, or priority shipping they leave it in your mailbox. Thats the way I like it.
     
  8. Lyle H.

    Lyle H. Stunt Coordinator

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    Well someone is always around between 8AM-4PM so that's not a problem for me. [​IMG]
     
  9. Jeff_HR

    Jeff_HR Producer

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    Although the USPS has never lost any DVDs that I've had them ship (Only a very few of the 1100+), the USPS has LOST many important documents intended for me. I understand the delivery concerns of using UPS, but for me at this time it is worthwhile to use them.
     
  10. Kain_C

    Kain_C Screenwriter

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    So DVD Empire is good? I am about to cancel my From the Earth to the Moon order from North American DVD because they are a sorry company that has to lie and then refuses to answer your queries to them. I was thinking of ordering from DVD Empire because their feedback is tons better.
     
  11. Jeff_HR

    Jeff_HR Producer

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    I'd recommend them without reservation. I think that they're the BEST.
     
  12. John Stone

    John Stone Supporting Actor

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    I'll second that. I've spend many thousands of dollars with DVD Empire over the past few years and I've never been disappointed with them in any way.
     
  13. Randy_M

    Randy_M Supporting Actor

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    DVD Empire is among the best online companies of any type that I deal with.
     
  14. Dave_P.

    Dave_P. Supporting Actor

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    I'll third that![​IMG]
     

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