Collin_C
Auditioning
- Joined
- Dec 18, 2001
- Messages
- 2
Hi,
I'm new here. I tried searching for information on this issue but was unable to find anything pertinent to my situation. Forgive me if I've erred in that judgment.
I have a Mitsubishi DD-3000 (model number XR-W90A) DVD player which has had increasing trouble playing new titles we purchase or which we rent from Blockbuster Video. At first I thought this was a matter of faulty or damaged / dirty media, but I have now confirmed that these DVDs play on my PCs' DVD players. All of the titles which will not play on the DVD player try to install PC Friendly InterActual software on the PCs.
The DVD player responds to the insertion of one of these discs by starting, but not completing, the loading process. The player simply halts part of the way through the loading process and locks up. It will not respond to ANY control on the remote control or on the front panel of the player. The only way to remove the DVD disc from the player at this point is to interrupt power to the player by unplugging it, reinserting the plug, and immediately hitting the open/close button.
Would anyone here happen to know if my surmise is correct? Any suggestions you can send my way will be appreciated. I have tried contacting Mitsubishi, but the people I have talked with so far have not provided any useful information whatsoever -- not even a simple confirmation that the player is obsolete. No information whatsoever. They even gave me the phone numbers for three local service centers that are supposed to service their DVD players. When I contacted them, all three of these service centers informed me that they don't service DVD players!!! Is Mitsubishi really this badly organized, or is mine simply a non-representative experience?
- Collin
I'm new here. I tried searching for information on this issue but was unable to find anything pertinent to my situation. Forgive me if I've erred in that judgment.
I have a Mitsubishi DD-3000 (model number XR-W90A) DVD player which has had increasing trouble playing new titles we purchase or which we rent from Blockbuster Video. At first I thought this was a matter of faulty or damaged / dirty media, but I have now confirmed that these DVDs play on my PCs' DVD players. All of the titles which will not play on the DVD player try to install PC Friendly InterActual software on the PCs.
The DVD player responds to the insertion of one of these discs by starting, but not completing, the loading process. The player simply halts part of the way through the loading process and locks up. It will not respond to ANY control on the remote control or on the front panel of the player. The only way to remove the DVD disc from the player at this point is to interrupt power to the player by unplugging it, reinserting the plug, and immediately hitting the open/close button.
Would anyone here happen to know if my surmise is correct? Any suggestions you can send my way will be appreciated. I have tried contacting Mitsubishi, but the people I have talked with so far have not provided any useful information whatsoever -- not even a simple confirmation that the player is obsolete. No information whatsoever. They even gave me the phone numbers for three local service centers that are supposed to service their DVD players. When I contacted them, all three of these service centers informed me that they don't service DVD players!!! Is Mitsubishi really this badly organized, or is mine simply a non-representative experience?
- Collin