I recieved another DVD through the mail that had come loose inside the keepcase. It really only has one large scratch on it and was marked up by something else which I was able to wipe off. I recieved another DVD that had several scratches on it but it plays fine. But I don't have a huge home theater system like most people here so I might be missing some minor glitches. Do scratches affect the quality of the DVD? If it doesn't seem to affect it now, will it over time? And, I bought it from Deep Discount DVD, just wondering how is their return policy, do they cover the cost of you shipping it back to them? Thanks for listening.