Mary M S
Screenwriter
- Joined
- Mar 12, 2002
- Messages
- 1,544
Invasive covert activities by providers of AV products.
AHL seems the place for this topic since practices I’m referring to are increasing and concern cross-categories in the industry...so Mods I hope will let me know if this is the place?
Older news:
Sony and the rootkit
And threads in HTF like this
And one I posted about this news story which caught my eye.
Newer news:
I had noticed for years that D* and the standalone B&M sellers of their products lie regularly.
I like to own, not rent. So paid extra for unsubsidized STB’s so as to not have to ‘reset’ my contract with D* when upgrading. First years I had to argue with D* reps on the phone and transfer to supervisors to get them to flick the switch on my new box (I had paid full retail; unsubsidized) without resetting my contract for a yr.
Next trend was that the B&M started assuring me that the store receipt which clearly stated I was resetting my contract with D* was not “true” ...didn’t mean a thing, and my contract would not be reset with purchase & activation. I actually returned a unit without ever leaving the store with the product the first time this ‘type” receipt popped up on me. I left and found a store who did not include the "requirement" and repurchased. The product was the same 'price' at both storefronts.
Even though the receipt CLEARLY states, to activate your new purchase you will be resetting contract, at future shopping trips pre-purchase when I inquired if their receipt had this disclaimer, I was lied to by employees. I could tell a very few were clueless but most knew: eyes flickered and the empolyess got very uncomfortable when I stated we can call D* and get this answered they then admited I was correct, my contract would be reset.
What got me was that all swore in the beginning of these conversations with straight faces multiple times that the ‘contract’ on the receipt did not mean a thing. Many used the ‘I promise' word swearing the receipt disclaimer would not really reset my D* contract. It was so consistent I meant to start a ‘hidden camera’ expose and turn this into the appropriate authorities.
Lazy me ...I did not. (and is apathic behavior what manuf & providers are counting on?)
Currently....it appears it is pretty much impossible to buy an STB from any B&M or D* without resetting your contract.
D* Customer S reps have lied to me over yrs stating that my STB’s required a phoneline or they “would not work at all”. (mine don’t require phone hookup) Since blatant misrepresentations is not always working for D* due to word of mouth & the net I can only assume that is why the co. decided to start building phone lines in as required.
Nice to see some Attorney G will be looking into this, at least in
one state,
and the current developments in this story.
How do these sorts of actions make other enthusiasts feel? Is it affecting your purchases or choices? It has impacted mine for a while now, but I foresee being locked out of any ‘choice’ in the near future and more bundling of hardware/software which invades privacy.
Which has made me contemplate recently:
What is life like if I break my ‘habit’ of heavy AV????? (how much more would I get done, and see of the great outdoors?) ..sad attitude I’m having with HD optical just now coming out
AHL seems the place for this topic since practices I’m referring to are increasing and concern cross-categories in the industry...so Mods I hope will let me know if this is the place?
Older news:
Sony and the rootkit
And threads in HTF like this
And one I posted about this news story which caught my eye.
Newer news:
I had noticed for years that D* and the standalone B&M sellers of their products lie regularly.
I like to own, not rent. So paid extra for unsubsidized STB’s so as to not have to ‘reset’ my contract with D* when upgrading. First years I had to argue with D* reps on the phone and transfer to supervisors to get them to flick the switch on my new box (I had paid full retail; unsubsidized) without resetting my contract for a yr.
Next trend was that the B&M started assuring me that the store receipt which clearly stated I was resetting my contract with D* was not “true” ...didn’t mean a thing, and my contract would not be reset with purchase & activation. I actually returned a unit without ever leaving the store with the product the first time this ‘type” receipt popped up on me. I left and found a store who did not include the "requirement" and repurchased. The product was the same 'price' at both storefronts.
Even though the receipt CLEARLY states, to activate your new purchase you will be resetting contract, at future shopping trips pre-purchase when I inquired if their receipt had this disclaimer, I was lied to by employees. I could tell a very few were clueless but most knew: eyes flickered and the empolyess got very uncomfortable when I stated we can call D* and get this answered they then admited I was correct, my contract would be reset.
What got me was that all swore in the beginning of these conversations with straight faces multiple times that the ‘contract’ on the receipt did not mean a thing. Many used the ‘I promise' word swearing the receipt disclaimer would not really reset my D* contract. It was so consistent I meant to start a ‘hidden camera’ expose and turn this into the appropriate authorities.
Lazy me ...I did not. (and is apathic behavior what manuf & providers are counting on?)
Currently....it appears it is pretty much impossible to buy an STB from any B&M or D* without resetting your contract.
D* Customer S reps have lied to me over yrs stating that my STB’s required a phoneline or they “would not work at all”. (mine don’t require phone hookup) Since blatant misrepresentations is not always working for D* due to word of mouth & the net I can only assume that is why the co. decided to start building phone lines in as required.
Nice to see some Attorney G will be looking into this, at least in
one state,
and the current developments in this story.
How do these sorts of actions make other enthusiasts feel? Is it affecting your purchases or choices? It has impacted mine for a while now, but I foresee being locked out of any ‘choice’ in the near future and more bundling of hardware/software which invades privacy.
Which has made me contemplate recently:
What is life like if I break my ‘habit’ of heavy AV????? (how much more would I get done, and see of the great outdoors?) ..sad attitude I’m having with HD optical just now coming out