I bought the Disney DVD of The Hunchback of Notre Dame way back when it first was released (March 2002). We've played it a number of times without a problem, but not lately. Today my daughter wanted to watch it. We put it in my Panasonic RP-91 player and it would not load. Actually, it loaded the startup blue warning screen, but eventually quit trying to load the next screen (Title 13 on the player display), and said "check disc." I next tried it on my PC DVD-ROM. The drive searched and searched forever but wouldn't play and I had to reboot in order to extract the disc and unfreeze windows. No visible scratches or smudges. Anybody else had any problems with this particular disc? I filled out the information at DisneyDVD.com. Has anybody had any interaction with Disney on this type of problem? How good are they about replacing defective discs?