Directc Problems..What's Wrong?

Discussion in 'Playback Devices' started by Brian Steeves, Jul 16, 2003.

  1. Brian Steeves

    Brian Steeves Second Unit

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    I recently became a DTV customer fo rthe first time 3 months ago. Prior to that I had never been a satellite customer of any kind. I've always had cable.

    Tonight when I got home form work my wife told me the satellite was doing weird things...

    All my DTV sat channels are freezing, pixelating and losing signal. The signal strengths for the 3 transponders register 93,89,87. My OTA HD works fine. I called DTV and they say it's probably the lnbs or multi-switch or the receiver itself. I have a Sony Sat-HD200 receiver.

    Does anyone have a clue on where I should focus my attention?
     
  2. Bob McElfresh

    Bob McElfresh Producer

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    I just had a new Dish system installed and had a similar problem - everything looked great for a minute, then freezing & pixilating. The installer went back up and changed the LNB (the box on the end of the arm) and things work great now.

    You need to get the installer back out to troubleshoot.

    Note: look along the path the dish points to. Could there be a tree or some such that has grown in the last 3 months to partially obscure the line-of-sight of the dish?
     

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