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Difficulty with headphone audio with Sony portable BD player

Discussion in 'Playback Devices' started by Brad Cook, Jul 17, 2018.

  1. Brad Cook

    Brad Cook Stunt Coordinator

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    I've had a Sony portable Blu-ray player, model BDP-SX910, for a few years now, and I've found that only my noise-canceling headphones give me decent dialogue audio with it. (And only with the noise-canceling option activated.) Apple earbuds and other types of headphones don't work well.

    For example, I have a Criterion BD disc in the player, right now and the dialogue is hard to hear with the non-noise-canceling headphones I'm using at the moment -- if I turn it up, it becomes distorted with static. (I'm away from home at the moment and forgot my noise-canceling headphones, so I'm trying a different pair of headphones.)

    Music and sound effects are fine in all movies.

    Another oddity is that when I tried Captain America: Civil War in the player, I could barely hear the dialogue, even with my non-noise-canceling headphones with the noise-canceling feature turned on.

    When experiencing these issues, I've tried switching to different audio tracks, and I've tried looking in the player's audio settings, but I've had no luck. I checked the player firmware against what the Sony support site says it should be running, and it's up to date.

    Any idea what's going on here? Thanks.
     
  2. Wayne A. Pflughaupt

    Moderator

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    Make sure the player is set for PCM or 2.0 playback not Dolby Digital 5.1. Also check the audio settings in the disc menu make sure 2.0 is selected, not 5.1.

    Regards,
    Wayne A. Pflughaupt
     
  3. Brad Cook

    Brad Cook Stunt Coordinator

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    Thanks for the response. In the case of the sex, lies, and videotape Criterion BD I was watching, the 5.1 audio is the only option for that disc.

    The player has a bunch of audio settings. Here's what the manual says and what I've chosen for each one. The main options are in bold with the choices in italics.

    Any thoughts on this, or is this just a quirk of this particular player?

    Audio (HDMI)
    Auto:
    Normally select this. Outputs audio
    signals according to the status of the
    connected HDMI device.

    PCM:
    Outputs PCM signals from the HDMI
    OUT jack.

    ** I chose PCM.

    BD Audio MIX Setting
    On:
    Outputs the audio obtained by mixing
    the interactive and secondary audio to
    the primary audio.

    Off:
    Outputs the primary audio only. Select
    this to output HD audio signals to an AV
    amplifier (receiver).

    ** I chose On, since I'm not outputting the audio to a receiver.

    DTS Neo:6
    Cinema: Outputs the simulated multi-
    channel sound from 2 channel sources
    via the HDMI OUT jack according to
    the capability of the connected device
    using "DTS Neo:6 Cinema" mode.

    Music: Outputs the simulated multi-
    channel sound from 2 channel sources
    via the HDMI OUT jack according to
    the capability of the connected device
    using "DTS Neo:6 Music" mode.

    Off: Outputs the sound with its original
    number of channels via the HDMI
    OUT jack.

    ** I chose Off. This one is a bit confusing.

    Audio DRC
    Auto:
    Performs playback at the dynamic
    range specified by the disc (BD-ROM
    only). Other discs are played back at the
    "On" level.

    On:
    Performs playback at a standard
    compression level.

    Off: No compression works. A more
    dynamic sound is produced.

    ** I chose On. This one is a bit confusing too.

    Downmix
    Surround: Outputs audio signals with
    surround effects. Select this when
    connecting an audio device that
    supports Dolby Surround
    or DTS Neo:6

    Stereo: Outputs audio signals without
    surround effects. Select this when
    connecting an audio device that does
    not support Dolby Surround (Pro
    Logic) or DTS Neo:6.

    ** I chose Stereo.

    There are no other audio settings.
     

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