Denon 3802 question

Discussion in 'Archived Threads 2001-2004' started by Willem Vos, Dec 10, 2001.

  1. Willem Vos

    Willem Vos Stunt Coordinator

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    Hi, I just noticed that switching from DD6.1 to DPL2 by pressing the menu-key (thus entering the non-DD menu) on my dvd remote is accompanied by a short "pop" sound in one of my speakers.

    Has anyone else experienced this?
     
  2. Willem Vos

    Willem Vos Stunt Coordinator

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  3. Shanthi

    Shanthi Stunt Coordinator

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    My Denon 3802 make a click sound but my speaker do not.

    Are you speaker close to the receiver? May be you are hearing the receiver.
     
  4. Willem Vos

    Willem Vos Stunt Coordinator

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    Shanti, the click sound is the receiver going from 7.1 to 5.1 amplification. That doesn't worry me.

    What I mean is a pop coming out of the speakers (usually one of them, not the same each time)

    It happens when the receiver switches from a Dolby Digital source to DPL2. Haven't tried DTS yet.

    I'm using an optical Toslink, so I'm going to try this using a COAX connection and different DVD's to check if this thing persists...
     
  5. Willem Vos

    Willem Vos Stunt Coordinator

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  6. John Royster

    John Royster Screenwriter

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    Could this not be from the layer changes on the DVD?

    I also have a 3802 and don't hear any kind of pop, just the relay click on the receiver. DVD is panasonic rp56
     
  7. Willem Vos

    Willem Vos Stunt Coordinator

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    No, no layer changing, it happens when I'm watching a movie in DD, and go back to the dvd-menu (which is not in DD, so the receiver reverts to DPL2)
     
  8. Willem Vos

    Willem Vos Stunt Coordinator

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    OK, I've got the same thing with a COAX connection, and have so far tried Willow and Exit Wounds and they both have a slight pop when going from the movie to the menu.

    Perhaps a side effect from switching decoders (?)

    My dvd player is a Pioneer DV-525
     
  9. DougO

    DougO Stunt Coordinator

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    Yes, I have experienced the disturbing "pops" also, though I am not explicitly certain what I did to initiate the "pop". I'd rather avoid trying to recreate the noise, but switching to the DVD menu while it was playing a DD (or DTS) movie is most likely scenario if I recall. I used two different DVD players attached to the same coax cable (both made the noise) -- I thought the player or the cable was the culprit, but now I think otherwise.

    And I was really starting to like the sound from this receiver too.

    In the manual it states that some "noise" may be heard if you're changing non-DTS sources to use DTS (or somesuch nonsense), but I don't think the "popping" sound is what Denon is describing.

    Anyone else's receiver design do this???!!!!
     
  10. Willem Vos

    Willem Vos Stunt Coordinator

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    Well, so far I have been able to recreate it numerous times... sometimes it doesn't happen, sometimes louder, sometimes softer. The last few times it eminated from the center speaker.

    I was really wondering whether it was just my model, but it seems more have this thing.

    Is this just common to the 3802?
     
  11. Willem Vos

    Willem Vos Stunt Coordinator

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    Are there any other 3802 owners to confirm this to be normal?

    Or is this a reason to get the unit replaced/repaired?
     
  12. Willem Vos

    Willem Vos Stunt Coordinator

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    Just to be sure, I double-checked all connections, and it definitely isn't related to that.

    Setting DPL Cinema or Music doesn't matter (I thought maybe switching the cinema-eq circuit from on to off was causing it)

    Setting Tone-defeat on/off doesn't change things either.

    I'll try some DTS/DPL2 menu switching tomorrow, see what that does.

    I sure wish somebody would say not to worry about this, because I wouldn't want to lose any sleep over such petty things.

    Except for this &#%$!@ popping, this receiver is just excellent...
     
  13. David A. Frattaroli

    David A. Frattaroli Stunt Coordinator

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    Willem, I had a Denon 3200 until last week. Denon couldn't fix a different problem so they sent me a new 3801. I should have it today.

    Anyhow, I used a Millennium 2.4.6 DTS processor with my 3200 and when the receiver would switch to the external processor, not only did I hear the relay switch click (this is audible whenever the receiver switches modes) but more often than not, I'd hear a pop from my speakers. Maybe it was just one speaker, I don't remember.

    Point is: I don't think it's anything to worry about. While it may not be a defect in the receiver, it could just be a result of the particular combination of receiver/speakers/wire, etc. That's probably why you haven't had a bunch of 3802 owners chime in about having the same thing happen.

    If it'll make you feel better, call Denon Tech Support in NJ and ask a tech.

    The number is 973-396-7499.

    Good luck.
     

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