- Mar 22, 2006
How does one go about exchanging a damaged/defective disc from a large box set that was purchased a year ago. I recently watched one of the later episodes from the I Love Lucy box set which I purchased a year ago and the disc is defective. Obviously it's too late to return the box to the retailer, but I am wondering is there is any way the studio (Paramount) has a department that can be contacted for a replacement. Does anyone know how to go about getting a replacement at this point?