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DeepDiscount CD

Discussion in 'Bargains and Deals' started by Angelo.M, Apr 28, 2003.

  1. Angelo.M

    Angelo.M Producer

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    I've used and liked DD DVD. Anyone recommend DD CD?
     
  2. Michael Hall

    Michael Hall Stunt Coordinator

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    I've found them to be a good CD retailer, as far as pricing and selection goes. Even if a title is on backorder, they usually can get it in and ship it out to you within a week or so. The free shipping offer is similar to DDD, in that it takes from a week to two weeks to reach you once it's been shipped. From my personal experience, customer service has been top notch as well. Whenever I've had a question concerning an order, someone has always been there and willing to help me out.

    I actually had to price match something a few months back and not only did they go lower than the other etailer's advertised price, they went two bucks lower, down to around 9 dollars shipped for that particular item. Very cool. [​IMG]

    So, if you're satisfied with the service you get from DDD, I'd definitely recommend checking out DDCD.
     
  3. Rob Lutter

    Rob Lutter Producer

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    DDD and DDC are pretty much the same company. So if you are happy with DDD, you have a pretty good chance of being happy with DDC [​IMG]
     
  4. Scott Merryfield

    Scott Merryfield Executive Producer

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    I have placed a few orders with them without any problems. They have some very good prices on catalog titles.
     
  5. ChrisMatson

    ChrisMatson Cinematographer

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    I have used them. For the most part, they have offered the lowest prices and good service compared to other online retailers. I did have a mix-up when I cancelled part of an order, but they shipped the complete order. They gladly paid for return shipping and I would have no reservations about ordering from them again.
     
  6. Todd Schnell

    Todd Schnell Second Unit

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    I have also very often used DD DVD with only one problem that was corrected asap. Order either got lost in the mail or just wasn't shipped. When I contacted them about the missing order they shipped a replacement immediately.
    Good customer service on this one, so really no problem.

    Fast Forward to my first order with DD CD early this year.
    I ordered 2 SACDs, but they sent regular red-book cds.
    I contacted them about the mistake, & after months of trying to get them to straighten it out - first with simple correcting their mistake by sending the correct items, & later by just giving me a refund. I am supposed to have a credit on my CC (waiting for this months statement to verify).
    We are talking at least 3 months here. I was very surprised, & disappointed in their (lack of) customer service on this order.

    I would expect this is the same company as DD DVD, even asked them so, but could never get a answer out of them.
    Again I had no problems with DD DVD, but feel the CD dept is a bunch of boneheads.
    I doubt I will ever order from DD CD again, & have 2nd thoughts about using DD DVD ever again as well. I have not ordered from them since.

    Todd
     

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