Deep Discount DVD (1 Viewer)

[Johnny S]

When will DDD have their next big sale? And is it 20% off?

 

[Keith I]

Has anyone in the last few weeks receiving e-mail responses from them? Usually, they send an auto-response e-mail with a tracking number but I have not received any in a while and no responses. Will have to call then but I'm still wondering if anyone else is getting the e-mails or not. Thanks.
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[Tommy G]

Keith, I just ordered The Spiral Staircase and Best of Abbott and Costello Vol. 4 and received an auto-reply immediately. I would call them.

 

[Keith I]

Sorry, I meant to say an e-mail sent to Customer Service, not placing an order. When you send them a message, an autoreply with a tracking number is usually sent to you.

I placed an order and I got the order confirmation.

However, I notice that on their home page they say they're going to have an upgrade and I wonder if that has something to do with it...

Yeah, I'll call them if I can (have to wake up extra early due to time difference) since an order sent first week of September hasn't reached me yet.
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[Brian.P]

I've had good experiences with this place. They always have sales where you can get 3 for the price of 2 or something like that. It is best to wait for one of those before buying if you want to save a little cash.

 

[Keith I]

That early September shipment never reached me. The replacement reached me in a few days. I wonder where that original shipment is? DDD never notified me about the replacement. It just showed up.
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[Keith I]

Has anyone experienced having DDD not being able to obtain authorization for your credit card and therefore had their order canceled?

Someone else in the "DDD 20% off sale" thread said this happened to them and it just happened to me although my card is in good standing (technical glitch on either DDD or credit card company, I assume).

Since this did not happen only to me, I'm wondering if DDD has/had problems with their credit card authorization software/hardware.

 

[Keith I]

Another thing I am noticing: My orders are not being shipped out in the order I ordered them even though all titles are in-stock. Some I ordered four days ago haven't been shipped but one I ordered yesterday went out this morning.
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[Keith I]

I noticed that their "expedited" shipping (3 to 5 business days) is now $5.95, up $1. Is this permanent? In response to USPS's postage rates increase on January 8? I don't know about the faster shipping methods' costs since I don't use them.
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