DCT-100, RCA, and firmware

Discussion in 'Archived Threads 2001-2004' started by Bill McKee, Feb 27, 2001.

  1. Bill McKee

    Bill McKee Auditioning

    Nov 24, 2000
    Likes Received:
    If you are in need of the latest firmware for the RCA DCT-100 and don't
    have a satelllite connection, don't look to RCA to help you. They could
    care less. I live in an apartment, and can't install a satellite dish.
    Purchased a DCT-100 to get HD for my Toshiba set. The November firmware
    has timing settings that improves picture/reception. Called RCA, and asked
    for their help. They showed a total unwillingness to help me. Said I might
    try the dealer I purchased it from. My dealer (Best Buy) stated they didn't
    have the card to upgrade it, so couldn't help me. Called back RCA.
    They have some registered dealers in my area, but didn't think they
    could help me. I called a couple - they were unwilling to put
    the firmware on my settop box.
    If this is an indication of the willingness of RCA to help the
    purchasers of its producats, let it be a lesson to you all. They are
    unwilling to lift a finger to help a consumer with the smallest of tasks -
    installing a simple firmware on their newly purchased set-top box.
    God forbid I should have had a bigger problem.
  2. John_Mitchell

    John_Mitchell Auditioning

    Oct 2, 2000
    Likes Received:
    The DTC-100 cannot enable firmware upgrade by "card." Upgrades are only available via satellite. What many are doing is finding someone in their locality with a DBS dish for DirecTV and just hooking up the DTC-100. One night should do it.
    Good luck.
  3. Bob McD

    Bob McD Auditioning

    Jun 21, 1999
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    Yep, if you were closer to Boston, I'd volunteer. The RCA box can't be a high-profit high-service item for them, so thank goodness there's an easy solution. Good luck, and let us know how it turns out.
  4. Jim A. Banville

    Jim A. Banville Supporting Actor

    Jun 20, 1999
    Likes Received:
    How often does the firmware get downloaded from the satellite? Also, do you have to have an activated account? Can't you still receive DirecTV's promo channels without an active account, but with the dish hooked up and aimed correctly?

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