Damaged merchandise from Red Octane (1 Viewer)

[Glenise]

I just received my merchandise from Red Octane.
I ordered two arcade style cases with playstation pcbs.
http://www.redoctane.com/arcadecasepcb.html
Both items arrived damaged.
The black lexan near the word Red Octane is damaged.
The plexiglass is also cracked and scratched.
This is my first order from Red Octane and I'm very disappointed!
I spoke with a live person and I'm trying to get it straightened out.
Right now a live person is unavailable.
Also, I assumed that all the ends would connect to Happs joysticks and buttons.
Some of the cable ends are too small to connet to the Happs competition buttons that I have.
I realize I can solder these connections but I was trying to avoid this.
I guess I can get the proper connections from Radio Shack.
Basically, I'm unable to plug the playstation cable from Red Octane on some of my Happs buttons because the microswitch connector is too big.
Will let you know what happens.

 

[Scott L]

AIM FaerieLink3 if you don't have her username already. She's very helpful and even recommended another palce to get some products for cheaper than what they had.